Only one star because you have to in order to review.The Walgreens on East Hanbury Road Chesapeake..terrible terrible service.Slow,rude,do not fill medicine like they should then sends your prescriptions off to other pharmacies like CVS to be filled when they don't take your Insurance and you weren't even informed they were sending them anywhere.Im just done with Walgreens and I have been with them a while even my spouse was with them.Dont waste your time with this Walgreens..not worth it.
FA
Ferris A.
From bad to worst.
Some 20 something web developer decided to compensate for the dismal pharmacy customer service by "going digital." Now you have to "check in" at digital kiosk like you're there for a new driver's license. MOVE YOUR PRESCRIPTIONS before it's too late!!!!!
AA
Andrew A Brown I.
Former Walgreens Employee at Store number 15446
My start with Walgreens store number (15446) was not pleasant. I was threatened on my second week of working there. Former store manager “Tyree Clayton” and former Pharmacy Operations Manager “Donna Roberson” stated that I would be “kicked out” from working in the pharmacy if I didn’t move quick enough. At this time, I was asked to take care of the drive thru line, front counter, pick up the phone, and complete the prescription delete list, simultaneously. I was still getting familiar with the workplace, so that was quite despicable to say. Meanwhile, instead of getting offered help from my coworkers they were talking amongst themselves, laughing and joking instead. The manager by the name of “Tracy Greer” from store number 15446 and District Manager “David Dixon” were alerted about the schedule conflict that affected my attendance points, due to the schedule being changed last minute. I also was not notified of the schedule change. With this in mind, the following week schedule continued to be posted on the last day of the previous schedule. However, I did contact HR about this issue in hope that it would be resolved. Furthermore, I worked so hard in my position and also received positive ratings from customers and employees. I would also stay late, come in early, and even train new employees. Despite of my hard work, I was still given a rating that totally didn’t align with my work ethic. I was given this rating by “Tracy Greer”, the store manager who barely would come to help the pharmacy to see my strong work ethic and diligence. I sense that I was given this unfair score due to me constantly contacting HR about her lacking on the schedule.
JB
Jacob B.
Called to ask about a prescription…
Called to ask about a prescription after checking online and not finding my answer and Pharmacy tech was extremely rude, curt and very unhelpful. Don’t give a customer the option to speak to a pharmacist unless you’re really willing to help them! Not sure how this company still stays in business!
GM
Gail M.
I really dislike going to Walgreens
I really dislike going to Walgreens. I try whenever possible avoid using Walgreens on Frederick Blvd, Portsmouth, Va 23707. I don’t care what the time of day, night, going through the drive through or trying to make a phone call at Walgreen there is at least a half hour wait if not longer. It’s ridiculous. You wait to drop off prescriptions, and to pick them up whether inside or the drive through. Walgreens will have a line wrapped around the building and a line inside with one cashier working. The elderly, and sick alike, it doesn’t matter you wait and it’s like this every time I go there. They wonder why pharmacy’s are closing.
EY
Emrah Y.
3th time they mess with my…
3th time they mess with my medication.exmore, Virginia location .
AA
Angel A.
I order online for over two years
I order online for over two years. Now they have made it so when you do it won’t let you get the order delivered till 1 in the morning. They won’t fix the problem
GG
G G Operle G.
NEVER HAVE I HAD SUCH POOR CUSTOMER SERVICE WITH ANY OTHER PHARMACY
I used to obtain my prescriptions from Walgreens local store in Mebane NC or their mail service. I have never had a decent encounter. I myself moved all my scripts to a local Walmart. Walgreens has never been reasonably reliable on having the drugs I need. They never advise of what they do not have until you show up to pick up. Their phone system is the usual labyrinth of delays and disappointments. They are constantly out of common drugs. Their staff, are so rude and unresponsive and only offer empty excuses for delays. I have move my meds business to the local Walmart and now have had my wife agree to do so as well. This has gone on for years. And never, ever do I see a smiling face on the other end of the counter. They are chronically short staffed. This is because their pay is substandard. They’ve been this way for years. I refuse to even utter their name anymore. They are terrible.