Ernest B.
Poor customer service
Poor customer service, long wait time both in store and drive up. The store appears to be understaffed and their computers are sluggish. Shopping at Walgreens is not a pleasant experience.
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Ernest B.
Poor customer service, long wait time both in store and drive up. The store appears to be understaffed and their computers are sluggish. Shopping at Walgreens is not a pleasant experience.
Louis B.
Do not send packages to this location for Fed Ex delivery they are so disorganized and non-managed that they refused my package without contacting me and when I asked both managers why and what happened just dumbfounded.
Brenda W.
I go to walgreens in seattle downtown and had previously that day bought items. The bags bust easily. But later I really needed some extra bags thought I buy about 5 bags. I was told that I couldnt purchase any bags without purchasing something. Now that is absolutely ridiculous. I tried to complain to the manager. He acted like he didnt care which way the wind blew. I walked to the next cashier and purchased the bags. Think it got something to do with race haten. Also cant buy liquor and be with someone else. Everybody with you even a 90 yr old will also have to show ID. Seriously.
cindy F.
Store #02831 is just terrible First off they have to scan your license just to buy a pack of cigarettes. I am way over the legal age to smoke, they do not give matches. I bought a gallon of milk which went bad and I am not the only one it happened to, They sell out dated products. they sell outdated and bad bacon, hot dogs etc..and I told the manager and he said it was ok . Calling customer service is a waist of time they couldn't care less. I can say this they lost a loyal customer
Tracy B.
This review is solely about the location at Oates and Gus Thomasson in Mesquite, TX. The pharmacy staff at this store is extremely rude and it has been that way for over 20 years and nothing is being done to address this behavior.
Shaneika E.
Poor customer service from one of their employee by the name of Jose store location 757 Gallivan Blvd Boston. Ma
Dot
What a horrible company! Buying online from them is a joke.... getting something shipped can take "up to 5 days" before it even begins moving toward the destination. And if 5 minutes after placing an order you notice that you shipped to the wrong address, there's not way to make a change online, as is possible with every other retailer I buy from. Awful. THEN when you call, a rep says she'll "send a note" but can't guarantee that it'll fix the situation. 2 hours later I called back to see if it had been fixed--was told there was nothing in the record that anything had been done but now IT WAS TOO LATE. Insane! I asked to speak to a supervisor who promised she'd fix the address issue and call me back. Nope.... never called so I called back and found out the supervisor had put through the WRONG information--seriously??? So I called AGAIN and ask a rep who double talked me to connect me to a supervisor. She said she'd message the carrier (not sure how it was at a carrier since it wasn't going to ship for 3-5 days) to ASK that the address be fixed--no guarantees. I have NEVER had a worse experience with any online retailer and I buy almost everything online. STAY AWAY from Walgreens online!!!
sharin
walgreens rejects my 1 star review on a product they are selling. This tells me not to trust any of the reviews that they have.