Went to the Walgreens on Apline And Gilford in Rockford I'll that I normally go to at least once or twice a week bought a bottle of vodka the cashier struggled with removing the security lock off the top after finishing the transaction I took the bottle sat it in my purse since I had three bags and he did not bag up the pizza once I arrived home took out a emply bottle out of my bag everything was wet and ruined I went back to the store first he had me go get a new bottle and he never said anything as I was clearly upset that everything was ruined my check book well everything plus a purse will never go to this Walgreens again at least he could said he was sorry
TR
T R.
Money hungry
I've been going to the same Walgreens for almost 3 years. At least three times a month. There's not one employee down there that knows my name. To get a prescription refilled when there's no refills on it Walgreens will not help you in any means shape or form to get it. You're the one that has to notify your doctor. I've had them lose my prescriptions. I can't tell you how many times they've been out of stock of stuff. But my biggest complaint is they do not care about their patients at all. All they care about is money. If it wasn't such a hassle to change my prescriptions. I would not use Walgreens. In my opinion this is a terrible company. That does not care at all
BE
Belle
I decided to go at Walgreens at Balboa…
I decided to go at Walgreens at Balboa Ave, CA on January 10, 2019 and checked of their 70% off Christmas items clearance while waiting for my daughter's Kumon. Im with my youngest daughter and browsed their seasonal items. Checked out and found toy that I thought its on clearance but I refused to get them when they were full price. The cashier took it back but didn't removed it on the system. I paid and walked away to pick up my daughter. She wasn't done with her tutor. and had a chance to review my receipt. I looked and found the full priced toy still there. Other than that he modified some items that supposedly 70% off but rang them wrong. So we (with 2 kids) went back to get my money back and since Im already there I just wanted them to adjust the price for me. 1st the cashier who rang me up gave me a refund in a form of cash and marked my receipt RETURNED K.V.(Initials) Which I was surprised for not asking me if I would like cash or back to my card. Not a big deal. Next, It took him 5-7minutes to figure out how much he owe me. But I already know how much I should get back, I said its more than that because they were 39 pieces items. I asked him if somebody can help him. He said sure. Worst part ever, whoever supposedly helped him made it even a nightmare for me. My kids are getting bored and we were all tired, running around the store. I left her to get my kids back. For few seconds we couldn't find her but for a split seconds anything can happen. I got nervous and almost lost my young daughter. Went back to the register with my 2 girls. I carried my youngest daughter. Back to the supervisor/staff (no nametags) she said they were ringing right so she couldn't give my money back and the only way she can do is give me 10k reward points. I said I need my money back and i don't need points ( because Im decided to not go back to Walgreens at all at that time and still is). She seems pretty firm with her decision but Im getting embarrassed with other customers and Im hysterical about the points. I said thats enough and just going to call the corporate. She said, No we can fix this and i can give you 10k points. So she asked my rewards number and so I decided to tell her my reward number i said 912--- She said I have to used the pin pad. I said I can't Im holding my child( who I almost lost). I swear, she's having fun of me and thinking Im a child and under estimated me. I told her again my reward number and she's really close to the pin pad but she's acting that she couldn't reach it. There was a push cart in front of me and carrying my youngest daughter, I don't understand to the max level for being inconsiderate where in fact and in the first place they made me go back and should be apologetic. So I went to the pin pad and pressed my reward #. I was telling her do you think you're giving me a favor with your rewards? I need my money back I know its not much money but the fact that she was eager to embarrassed me that made me angry and especially almost lost my young daughter. At the end, she said would you like to get your baby a toy and I won't charge you. I said, No its okay. We left the store. I just love cheap items to giveaway to others but I dont create a scene to get free stuff. I called the corporate when we got home. Her Manager called the next day and wanted to fix it. He called back after weekend but I missed it. Still unresolved but I probably send my husband to get my refund. But Dang! I never go back there again.
SH
SEAN H.
Here in Chattanooga Tn store on…
Here in Chattanooga Tn store on Brainerd Rd waited in line for 40 minutes with only 2 cashiers working when I finally got to the front the cashier just left and said she going on break. Help
EC
Esther C.
Never go to the walgreens pharmacy on…
Never go to the walgreens pharmacy on washington and 104th in Thornton.The head pharmicst like s to label customers drug addicts before she meets them. I moved to thornton about a year ago and transferred my prescription close to my apartment. After moving I could not find one of my medications.So i contacted my insurance and they were going to fill it,but when I went to pick it up the pharmicist without speaking to me called my Doctor and told her she thought I was abusing my medication and when the doctor told she knew me and i was not abusing my meds and wanted it filled she threatened to have her medical license pulled. For the last year I have put up with her yelling and poor service. I moved them .
CB
Chelsea B.
Waste of time and money!!!!
I went to see a CNP on Boudinot Avenue in Cincinnati, OH for a rash. It turned out to be shingles. I paid the $100 to be seen. She prescribed me medicine that was supposed to be $14 she said but it was $46. Then, I asked about a doctors note for work, she wouldn’t give me one. I asked for some non narcotic pain medication for the horrible nerve pain, she said no!! Neglect of care!!! Maybe malpractice!
SA
sam
transphobic pharmacist
I went to pick up a vial of my testosterone at the Walgreens Pharmacy. After we waited for a little while because the pharmacy assistant person told me they hadn't filled it yet, when we checked back in, the pharmacists told me i shouldn't have run out of testosterone yet, which I had not but had approximately only 2 doses left of. I live up in Seattle for school and wanted to pick it up early so I didn't have to come back, which I've never had an issue with before, because my doctor wrote me a prescription with two refills on it on purpose, since she was aware of my situation. Rather than explaining this so called "policy," on a "controlled substance," the pharmacist, whose name was Darrin, was incredibly condescending and unkind. When we continued to ask questions of him and try to figure something out, he threw a fit and refused to offer help or proper solutions. I told him that he could speak to my doctor, but he instead told me that my reason for coming early (which was that I didn't want to make the trek down all the way to Milton for my prescription), was not a good enough "excuse" to tell my doctor. In the past, I have had transphobic and rude pharmacists, but every time we were able to still come to a solution of some sort. I would not want any trans people to have to deal with this pharmacist or any of the other rude pharmacists who work at this Walgreens, because I have always walked away feeling frustrated and upset in my interactions, whether I received my prescription or not. I've spoken with my doctor and will be transferring my pharmacy.
PS
Phyllis S.
Disturbing and Appalled
The lady working the drive thru at 8:25 pm on Jan 8, 2019 is the most disrespectful employee I have encountered. Immediately she was annoyed that I was even there. When I gave her my name She LITERALLY smirked and expressed sheer pleasure in telling me that my normal $55 prescription is now $233. She proceeded to look at me smiling ear to ear. I assumed I hadn’t been given generic and requested generic. With a sarcastic smirk, she condescendingly said,“That it is generic.” I gave her my ID and credit card without saying one word. She called a lady manager over who never looked up to make eye contact. I could tell they were talking about me. I don’t know why, I never asked to speak to anyone. I looked up the price of the generic medicine, it is 58 bucks. Called back to speak with someone and even though their sign says they are open til 10 - they closed at 9pm. For the most part, I loathe surveys. In my profession, I Too deal with surveys and social media comments. I make it a point to give everyone “completely satisfied” if my experience is remotely okay. I know surveys can be unfair to the business so I never give bad surveys out of respect for fellow survey sufferers, until this Walgreens experience. Because I was treated so impressively poorly, I want someone outside of League City, Tx to know how disrespectful this staff is treating YOUR clients that pay YOUR salaries. WOW. Just WOW.