PJ
Worst Hours Ever
I live in Springfield, Mass, and the store on Carew Street is only open from 9 to 6. It is ABSURD that a drugstore can actually make money and serve the public with those hours.
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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PJ
I live in Springfield, Mass, and the store on Carew Street is only open from 9 to 6. It is ABSURD that a drugstore can actually make money and serve the public with those hours.
Regina K.
I had surgery yesterday the 29th in Atlanta georgia.I come back home and let me not forget to mention it's pretty painful.so I go to Walgreens in hephzibah georgia and cashier takes all my info and gives me a time that it will be done.so I leave and a few hours later when i get back they tell me they cant fill because its dated for next day on 30th.why they didnt see that when i dropped off or called me to tell me and just keep them to be refilled the next day?? So this morning i get up and have to go into Augusta and stopped by Walgreens there to ask if i could just fill there and they tell me yes to pick up at 11:00am.so i get back home which is a 30 minute drive and get a call from that Walgreens to tell me they dont feel narcotics at that location.why they wouldnt tell me that there? So now in pain,I'm having to drive all the way back down there to pick up yet again a prescription that has not been filled.i thought they were a drug store for God's sake.
Iveanette T.
Iam in the service car, arrive at 1:04, I hit the horn of my car at 1:09 cause nobody say hi. These is unacceptable, need more personnel in the Pharmacy. Why is so hard to hire more people, you need better service in that window
eauerfeld
I would never order from Walgreens again. It is taking forever to get what I purchased. There are much quicker places to order from. Lesson learned on my part. I will avoid this website for ordering. When I tried to post this review on their website they blocked it which says their reviews are not honest if the negative ones are not allowed to be posted. So if they won't allow it on their site I guess I will just have to post it to ALL of my social media. Shame on your dishonesty Walgreens.
Connie B.
Walgreens #11101 in Denver, Colorado is awful, unorganized, lacking in staff and slow! Very frustrating when I try to refill my prescriptions. They don't seem to care if they satisfy you or not. 😠
Sadie
Very disappointed! Horrible customer service with the manager at Walgreens in lehi, Utah . I bought my kids some gift cards for Easter. My daughter tried to use one and it did not work (Not activated) I went back to talk to the manager with my receipt and she said there’s nothing she could do. She just kept saying once it’s activated there’s nothing we can do and I kept trying to tell her it was not activated there’s a zero balance on it. Don’t buy gift cards from Walgreens...
Cynthia
Absolutely dreadful service. I’d give them 0 stars if I could. I ordered my products (one of which is not sold in stores and I need for a medical condition) on their website because they ADVERTISED 1-2 day shipping (the only reason I didn’t buy it somewhere else). My order was made on May 1st. Customer service told me that the order wouldn’t arrive until May 10, and that I could not cancel because it already shipped. I was also told that they hold no responsibility because their website says they are experiencing “processing delays,” which I would usually be understanding of except it’s been over 7 days and they ADVERTISED 2 day shipping. The customer service agent was rude and not helpful at all. They’ve lost a loyal customer online and in stores.
Customer
Horrible! do not shop here. they still do not have a status on my order (when it will ship, finish being processed, etc) and it's been 5 days since I ordered. Very disappointing.