WalgreensReviews of walgreens.com

Firstly the lady helping me at the counter looked confused the whole time. They wouldn’t sell me tobacco products because something with the computer when I presented my Id and was clearly of age they couldn’t just look at my id and sell me the product because they are that dumb. I believe they are racist because they sold the white lady in front of me cigarettes when she was younger than me. They claimed it was age but I man 23 years old.

I dropped off my prescription for a narcotic, which I have been using. I moved, so I looked for a new pharmacy. Walgreens informed me that they would do a prior authorization with my insurance company. This process took weeks, but when the authorization was granted, this pharmacist stated that he wouldn't fill the prescription because, "he wasn't uncomfortable". I read it as a license to profile. I am a professional that works in the courts with a Master's Degree, but I was rear ended on two occasions in the past four years, and that is AFTER my back was already injured. No one at Walgreens cared to elaborate on this pharmacist "comfort" while I am uncomfortable with pain. If the doctor wrote it, and Cigna approves it, why does the pharmacist have a say? He never informed me that he was a part of the process two weeks ago. Profiling is alive and well at Walgreens!

Really poor pharmacy service.

Orland CA. The pharmacist ask when would you like to pick it up.Tomorrow, ok. Two days later it's not ready, would you like us to expadiye it. I would just once like it ready when you day it will be. 6-7 people in line all being g told the same thing. Hate this place.

Had the 2nd worst experience when using the express lane in San Carlso. They charged for a prescription that was already paid for. Then when I went to get a refund I got the runaround.

At Key Largo, FL Walgreens. Walked in a few minutes below closing time to grab a few items. Employees were very rude about me getting out of the store. I did not appreciate how I was treated. I’ve worked in the service industry many years and never treated customers that way, even if they walked in a few minutes before closing. It is the price of doing business. I understand not letting new customers walk into the store after closing. I was clearly trying to get out of there as soon as possible, but it didn’t matter to them. Very rude, and uncalled for. I’m Very disappointed in my neighborhood Walgreens. I will be going to CVS from now on.

I contacted the pharmacy about filling a prescription for my son. I was told that it would be ready the following morning. I then received a call from the pharmacy stating that there was a delay and that they would contact me when the prescription was ready for pick up. I contacted the pharmacy and was told that it was an insurance issue and that the prescription was being picked up too early. They asked me why I was picking the prescription up so soon and I told them that I needed to send the prescription to my son who is away at college. The Walgreens associate stated “He’s a big boy now; surely he is able to pick up his own prescriptions.” He then stated that he was going to try to help me and put me on hold for a few minutes. I thought, perhaps he was speaking to the insurance company or to the pharmacist. Instead, he comes back on the line a few minutes later and proceeds to give me the bus routes that my son can take in order to pick up his own prescriptions. I accepted his initial explanation and understood that the earliest I could fill a prescription was approximately 1 week prior the next due date. However, this associate was beyond rude and condescending. Never again!! I have transferred all of our prescriptions to another pharmacy.

Used to go here every month for 4 years for the pharmacy and then the last time my Dr changed my prescription and the pharmacist told me he would not fill it and gave no reason why.. Worst customer service I have ever experienced!!