Nicole C.
I would rather get sick again than deal with Walgreen's customer service
Dealing with Walgreen's customer service was worse than the infection I went to get treated for. If I had to choose between the two I would rather get sick again. All I had to do was pay a bill. They forgot to give me the forms for health insurance while I was at the clinic, they said they would mail them and I never received them, I tried to pay online but after 2 weeks I still can't figure out how to get the account I created verified to pay the bill. Called customer service today two days past the day my bill was due and was rerouted through 10 different numbers, 3 wrong pharmacies in cities I don't even live in, and everyone I talked to was rude and as I slowly spiraled into a panic attack throughout this two hour ordeal the people only got more rude and condescending. I wish I had my $99 back because I had to put in two weeks of effort and multiple panic attacks to pay that bill.


