WalgreensReviews of walgreens.com

The worst pharmacy. I've waited a week to fill a very basic prescription. Every day I log into the app it states it will be delivered the next day. I paid for same day delivery, and when it finally goes out for delivery it says it will be delivered two days later. I'm done with Walgreens. I went to Stefon (518) 895-4764 and from then things have never been the same and I’m indeed grateful.

Has anyone else had a horrible experience with the Walgreens on 975 W South Airport Rd, Traverse City, MI 49686? This place frequently fails to refill prescriptions and is chronically understaffed. For instance, today, my partner's doctor's office called and told them they had called in his prescription the week prior. We received notification that the prescriptions (two) were ready to be picked up. When we drove up to pick up the medicine, the person working the drive-through said there weren't any prescriptions for pickup. This has happened to other prescriptions from this location, so it's a chronic problem. As a response, my partner immediately called the doctor and was told that both prescriptions had been called on September 18th. Today is the 23rd. So, we called Walgreens back. That call lasted 1 hour and 32 minutes without anyone speaking. Long wait times are the norm at this store. When someone did get on the line, my partner simply asked if it was acceptable to keep someone on the phone for an hour and 32 minutes (no anger or disrespect). The response from the guy working in the pharmacy was, "We only have two people in the pharmacy, and I don't have time for this." This was followed by a CLICK, then by the "beep! beep" your phone makes when a call has ended from the other person. I was LMAO because I was so shocked and thought that dude had Grand Canyon-sized balls. Anyway, my advice is, if you hate your partner and don't care if they last much longer, make this the pharmacy that will make those dreams come true. On the other hand, if you have someone you love, stay far, far away unless you want to see some dude with the biggest sack in Traverse City.

This is a review about the bad costumer service on the phone. He didn't give me information about my order. I just wanted to know if my order was ready to pick up, and he was unable to provide me with an answer. Then he left and left waiting on the phone. I still cannot pick up my order. Very disappointed with Walgreens Store #3471, in Clearwater, Florida.

I have a medication I have to refill each month and have for a long time. Sometimes the refills aren’t accurately reflected on the app so it requires a phone call to refill. So I call when it convenient for me which is sometimes earlier then the refill allows. In turn the refill is delayed and I have to call again to make sure the delay is due to refill being to early . The app only tells you delayed and it will not be rerun when it is time for the refill. Today I spent 2 hours on the phone only to be told to call back tomorrow to refill it again. 45 min on hold only to be hung up on and the rest of the time with customer service fighting to get me to the dispensary who told me to call back tomorrow. I don’t understand why this is acceptable customer service on any level. They need more staff in the dispensary if they can’t answer a phone call.

If you’re wondering why Walgreens is failing, my experience today says it all. I had a prescription called in at 11 a.m. and by 1 p.m. I called to check. After sitting on hold for 40 minutes, I was told it would be ready by 2:30. Come 4 p.m., nothing. I called again, only to be left on hold for an hour before the call was disconnected. This level of “service” is beyond unacceptable. It’s not just inconvenient — it’s downright pathetic. Patients shouldn’t have to chase down their own medication or waste hours listening to hold music. Walgreens has clearly forgotten what customer care even looks like, and it shows. No urgency, no accountability, no respect for people’s time. This is exactly why customers are walking away and the company is spiraling. Save yourself the frustration — go literally anywhere else.

If I could give it zero stars, I would whoever knew that if you buy something at one Walgreens, you can’t return it in another if it’s not in that Wallgreens stock. Stay away and they don’t care either. I was at the one on South Tamiami Trail in Sarasota, Florida…. you can fill in the blank words.

My doctor called in my prescription last Thursday. Walgreens notified me by email that evening that there was a delay because of an insurance problem. The next day I went to the store to check on the prescription. The insurance problem (not sure what it was) had been resolved, but they discovered that the medication was out of stock. I was told it would be in on Monday and I could get the prescription then. I heard nothing on Monday, so went to the store early afternoon Tuesday and was told it had come in but they couldn't have it ready until maybe that evening before closing. Later I called to check on whether it was ready, waited on hold for an hour and 10 minutes only to be disconnected. Went again today and was told AGAIN that it had arrived on the truck but wouldn't be ready until later today. Every time I go to the store there is a long line waiting for the pharmacy, and phoning is not an option because the last call I tried was the SECOND time I was on hold for a very long time before getting disconnected. Based on my experiences and observations, the pharmacy is understaffed and overworked. Two nearby Walgreens have been closed and this one is not organized and staffed to take up the slack. I will be switching pharmacies and I certainly do not recommend using this one.

I was treated with such distain and rudeness today, others in line stepped up for me. After over an hour waiting for my scheduled vaccination appointment, I was forced to go through the same 10-minutes of background info I'd already submitted online hours before prior to my appt. I produced my Medicare card but was told it wasn't needed...just take a seat and wait...for another 45 minutes. Then I'm called to the window and told they needed to see the Medicare care card I never showed to them. "Please review your security cam, and you'll see that I kept trying to show it earlier but told it wasn't needed." "Just have a seat and wait." Another 35 minutes. I'll skip my strong replies, but the manager not only informed me that because I was a "public disturbance" my vaccination was cancelled, I must leave the store immediately, and he's calling the police over an "uncontrollable customer." This from the pharmacy "Trusted since 1901" Manager who called the police: • Alex Koranteng (Va Beach) Manager who ordered me out of the store: • Ryan Rhodes (Va Beach) WALGREENS? NEVER AGAIN.