This is regarding the store on Rte 90, Gautier, MS. Endless time waiting on phone to get calls to pharmacy answered. Today - over 15 minutes. Also, although I've asked for no auto refills on my prescriptions, they still slide one through along with one I have called it The pharmacy staff appears overworked and understaffed, sound it and the customer takes it on the chin. I'm considering a change in pharmacy.
NA
Nan
Walgreens not for their customers
I will not be going to Walgreens anymore. They don't honor good rx. And they are suppose to. I had to pay $164.00 for my prescription. I want to Giant and they DO HONOR good rx. So I only had to pay $34.95. find out that Walgreens are in with insurance companies and that is why we pay more for drugs. So beware rite aid giant Walmart and even weis markets are much cheaper than Walgreens. York pa
CW
CHARLENE W.
Oh the irony
Oh the irony of Walgreens not selling you booze when your with a minor but they sell a pregnant woman three packs of smokes and a slim Jim.
MO
monica
I can no longer refill prescriptions at off hours.
I can no longer refill prescriptions at off hours by phone with the automated system that Rite Aide had. Now you must call during business hours and WAIT and WAIT to speak to someone. Before you could call any hour, put in the refill number and it told you yes or no. I am looking for another pharmacy as this feature was very important to me. Rite Aide was 10X better
This is so backwards.
Also, the staff now seem rude, probably because they are so tired of complaints after all they are just staff.
ET
Elsa T.
Walgreens dont care about you
I went to the Walgreens on Clinton Ave, Irvington, NJ. I told the clerk my full name, and that I came to pick up my prescription, she didnt acknowledge and kept on chatting to another staff. She went to the computer and ask what is your first name..I said, Just told you my name is X X. She said you would be surorised how many ppl dont know the name and was going on and on..I said miss I dont want to hear it, I just came to get my prescription and go home. She continued talking and another staff joined in. I just ignored them. She said ppl dont know that my mother just died and they are being so rude. I continued to ignore her, in the meantime the pharmacist a Don C ask me if I had insurance, I took the card out and held it out to the same clerk, she totally ignored ne and kept talking to staff. I went as close as I could and told him here is my insurance card because the clerk was ignoring me. I was standing there for awhile and she kept on talking crap. I got fed up and said where is my medication looking for the pharmacist. Although, the pharmacist was in earshot, the clerk decided to answer, dont you see he is trying to help you, if you want to pay a hundred dollars and went on and on. I told her I didnt want her to attend to me or talk to me she called me.abitch, I told her I wouldnt be coming back there. The pharmacist came over and said, she was wrong and apologized on her behalf, he said her mother had recently passed. I told him thats no excuse because she didnt know what I was going through, I explained my grandson was shot in the back and neck and had to have surgery but I dont use that as an excuse. Another staff came off the floor to pulled her away, she told me I was a fbitch and she is going to get me, she has all my information and she knows how to find me. She tried to pull away from the staff to come at me, like she wanted to attack me but the staff pulled her back. I have never seen this woman before and I am thinking the only way she has my info is because the pharmacy has it,so, my fear was she was going to look up my info and come to my hone to attack me or she could contaminate my medication and poison or kill me. I called Walgreens customer service and made a complaint and to this day, Walgreens have never contacted me.
I say to people go to your small neighborhood pharmacies because these big companies do not have our welfare at heart.
SH
Shalini
Wanted to give a ‘BIG 0’
Wanted to give a ‘BIG 0’.
Had been waiting for there call that ‘prescription is ready’, since Thursday evening. But didn’t get any call or text regarding it.
Informed the person @ pharmacy, instead of saying sorry she asked me whether u called back to find out.
I am like ya, do u even know how much time do you put us on hold????
and then sometimes it just gets disconnected....
Never had this kind of experience It sucks.
And on top of it,The stores are out of mouth mask :(
GR
GRACE
#04143 13800 Pines Blvd Pembroke Pines…
#04143 13800 Pines Blvd Pembroke Pines Fl
I have been an avid customer with Walgreens for years, and this is my “go to place” for convenience for certain items. This location is beyond appalling for customer service. There was not one greeting from any staff members. In addition the assistance from the manger, CARLOS, was absolutely the worst. Carlos was unhelpful and did not know Walgreens’ return policy at all! His attitude should be an invitation for customers to return and instead his attitude was distasteful in every way. In conclusion I will look for another drugstore as my “go to place”.
PA
Pam
I am not understanding why there is…
I am not understanding why there is only one person working in the pharmacy. The line is extremely long with no sense of urgency. Thinking about moving my prescription somewhere else. this is the third time.
Charlotte Hall Md