First they say your prescription is ready when in reality is not. You call and they do not pick the phone up, the employees pick the phone and put you on hold again and again. They do not really care about anything. If they are out of stock of a medication, they do not tell you until you are trying to pick it up. It is the worst service ever.
GJ
Gary J. G.
Walgreens in Monument, CO
Walgreens in Monument, CO is the worst pharmacy I have ever used. I have let them slide for too long, and now I am leaving them forever! They do not honor Good RX pricing, and are consistently $100.00/30 day supply, higher than Safeway and Walmart on 2 of my Prescriptions. I will never understand that! Profit is not a dirty word, but price gouging is! Their Pharmacy is always understaffed. 1 girl is servicing Drive Thru and Walk Ins most of the time, with 1 Pharmacist at the helm. When I explain to employee “Hey..that is $100.00 higher than Safeway across the street!”, the look of complete apathy on her face just further enrages me. She does not give a damn! Goodbye Walgreens. Your Price Gouging model has run its course. Shame on you, but shame on me for putting up with it for so long!
SR
Sofia R.
I was not allowed to use my expres check out pass.
I use Walgreen’s on Hikes Lane. I have Bronchitis, I had been waiting all day due too my inhaler was out of stock, which is fine. However, once my RX was ready, I got the text and paid online for express checkout. I have used this numerous times, I even used my friends card cus I did not have enough on my and gave him the cash. Just so I could do the express check out and come back home. I went to Walgreen on Hikes LN 40218 , there was a line one persone in drive through and one working counter and the Manager came to help. I went to the express check line and showed them my scan, another customer got upset amd said I had to get in back of line. The pharmacy tech stated you have to get in line. I said no, that is the point of paying on line. I even stepped back and pointed to the sign, the Pharmacist on duty also said no we cannot do it, we have only one person working the counter. I said yes that is the whole point of paying on line. Needless to say they made me go to the back of the line and waited about 10 mins. Mean while Im coughing ( I did have mask) and people looking at me. Then when I got to the counter, I showed her my bar code to scan she said I need your information, I then said again once you scan this it comes up. She scanned it then proceeded to tell me I had to pay. I then again explained no its paid for, that is the point about express check out. I have used express check for over a year, I have never had this is issue weather its 2 or 3 people working. I felt that I went through everything to get in and out quick for no reason. Also I do have issues when I do use express check out due to a lot of people do not know or understand exactly what this is. I feel a sign being more detailed on what exactly express checkout is should be posted. So that people like myself or other customers do not get called rude or other names I rather not say. If they are not going to validate my express check out, then why offer to me or any other customer for that matter. This happened on 3-19-20 between 615 and 640 pm. Not to mention the Pharmacy and the tech were very rude. Im looking forward to your response.
KI
Kathy I.
Walgreens has a new policy line to wait…
Walgreens has a new policy line to wait for the next cashier to prevent social interaction. I am sorry to say but what the hell do you think I am going to be doing when I get to the register. You enter the store and walk passed the register anyways. And we all use the same keypad for our transactions.. We all touch the same product that has been touched a 1000 times over. So Walgreens get over yourself. Close your damn stores if you don't want people in them...
MI
Michael
Just went to Walgreens at the corner of Highway 17 and Airport Road in Jacksonville, Florida
Just went to Walgreens at the corner of Highway 17 and Airport road to have some pictures printed out. After going through the process of selecting the pictures and submitting all of the information needed, I was advised that the cartridge to print the pictures was not working and that I would receive a phone call and email when the pictures were ready. I am now convinced the person working the photo lab does her job half-assed like most of the other employees at Walgreens. No phone call, no email. I called to get an update (four days later) and was transferred numerous times and finally, after a 10 minute wait hung up. I'm not sure where they get these people but let this be known... Walgreens will NEVER get another penny from this customer...EVER! So go do your half-assed job with some other customer.
JW
Joyce W.
The Walgreens in Martin Ky has took a…
The Walgreens in Martin Ky has took a deep decline since it changed over from Rite Aid to Walgreens. It takes 25 minutes or more every time you go to pick up meds. You can never get through to a pharmacist when you call in. When you go through the drive through you are basically ignored. Probably the worst pharmacy in Floyd county. I will be changing pharmacies after 20 years of going to Rite aid for my pharmacy needs.
JL
Jose Lopez S.
The employees in Walgreens they don't…
The employees in Walgreens they don't know what to do and send you a message saying the prescription is ready and when you get to pick up the prescription is not already you got swine and they don't know spending timefor nothing so I changed to CVS pharmacy because they know what they doing and they got knowledge people I don't know why what greens is stealing business you they don't have the right employees and it's all over Texas I'm sorry all over Houston bye bye bye
TK
Trish K.
The Walgreens on 70th and O st.
The Walgreens on 70th and O st., Lincoln has the most unkind, unhelpful employees and pharmacy employees ever. I would not recommend this location to anyone wanting respectful service!