WalgreensReviews of walgreens.com

I normally don’t write many reviews of stores or services but was so annoyed when I shopped at my local Walgreen’s this morning that I felt I had to write this: as I stood in line to pay, with the social distancing locally required, I noticed that the cashier was wearing a mask that only covered her mouth, not her nose. When it was my turn to pay I said to her not to take offense but that in order to be effective for her and for me, the mask she was wearing needed to also cover her nose. She didn’t take offense, but ignored me completely - and that in a drugstore!

Too much time wasted here just to have our pictures printed. They just left me to wait for almost an hour i pressed the buzzer 3x times just to get their attention when in fact there is only one customer that time. They were not even apologetic for the customer that was waiting. 3/25 (early evening)

Customer service in pharmacy is very poor to handle people's medication. Not consistent with refills phone calls. You name it they bad it. Store in highland, ny. Too many workers are being given paycheck.

Walgreens on 14 street in Hoboken is so dirty. The floor and the items on the shelves, Upon entering the store, you are greeted with a scanky carpet encrusted with a build up of filth. The pharmacy has changed as well; they don't take certain insurance plans and don't tell you about it. So when you need your prescription, you are left to scramble to transfer and wait for your meds. Not good. When I make a statement to store manager, she makes excuses that it is cleaned once a month. The floor machine is broken she stated. No thank you for your service. Cvs is across the street with good clean service and a great pharmacy. Also, cvs pharmacy down town hoboken is open 24 hours. Hope your stock holders read this and see how inept the managers are.

So my wife picks up two prescriptions for me on her way home from work a while ago. These are both scripts that I've had for a few months and pick up on a monthly basis. When I need one of the insulin's I open the bag to find it is the wrong prescription (right med, wrong delivery method). I don't have the needles, syringes or training to draw and inject this insulin; nor do I have a scipt for any of the materials since I have never had it before. Since I am leaving for work, my wife says she'll take the wrong medicine back to the store and asks for an exchange to the correct insulin. She is told sorry we can't do that, we'll fill it again and charge you the $500+ again!!! I get home from work Saturday and she explains what's going on, it's already late so I wait until Sunday morning to call pharmacy and try to straighten things out. ... I am lied to, disrespected and insulted to the point where I raised my voice as I was constantly talked over ... please tell me how is it ok to steal from a customer? How is it ok not to verify that a script being filled is correct or what the customer needs? What ever happened to the pharmacy checking with the person picking up the meds that they understood what they were getting and how to use it? Apparently this location doesn't need to be bothered with Customer service, responsibilities or doing the right thing, they'll do what they want, when they want, and charge you double for it. When you try to call for help, they treat you like crap, blame it all on the doctors office, then blame it on the doctors office and you. Not one time ever even coming close to admitting they have a part in the process much less actually having blame ... Well guess what Walgreen's, I DON'T HAVE OVER $500 for another refill ... so I'll just go without my insulin for another day until my doctors office is open on Monday and I can get them to train me on how to use this vial and call in a prescription for the materials to someone else. I am DONE being a Walgreens customer, over 10 years of loyalty is GONE in a single morning. This is far from the 1st time in the past year that mistakes were made, information was not given and we've received poor customer service. Far from the 1st time we've had to ask the Manager to get involved as mistakes were made. But this time for the Manager to continuously talk over me, treat me like a child, speak down in a condescending tone, refuse to answer questions and consistently repeat it's all the Doctor's fault without listening to anything I asked ... I don't care if it is the closest pharmacy to us; it'll be worth it to driving a little further, I am sure that Publix, CVS, Saraland Pharmacy or McConaghy Drugs would all like to have our business each month and not treat us like crap.

Absolutely horrible customer service. We waited 20 minutes in the drive thru and never did receive our medicine. They had one employee and a pharmacist. While we were waiting you could see her putting the meds away and totally ignoring the customers. That could have waited!!!! Customers always come first. I was tired of waiting and furious. When I went inside to get my meds the girl said she had been working 7 days and had to answer phones put up meds, wait on customers inside and drive in. So many people are in need of a job and walgreens is desperately in need of help. If it wasn't so convenient I would go to cvs where customers come first and they are well staffed. Walgreens is aware our country is in a dilemma and they are allowing customers to order more meds than usual. They need to adjust staff accordingly. Mistakes happen when employees are overwhelmed and a medicinal error could cost someone their life. Get with it Walgreens before you are slapped with a lawsuit.

Trying to get your prescription filled here is worse than being told you have the Coronavirus.

Charging $3400 for three medications. Pharmacy five miles away charging $103 for the same three medications. My last trip to Walgreens.