WalgreensReviews of walgreens.com

I was not able to buy Sudafed, they require photo id, because of the COVID-19 I couldn't renew my expired DL I showed my passport, and I was surprised that you can use passport only if you are US or Canada citizen. So this means that any non-US/Canadian citizen that is visiting US and in need of this medication can not buy it. This doesn't make any sense rather than discrimination.

Walgreens is the absolute worst p.o.s place to order anything from. I placed an order on 4/1/2020, here it is 4/13 and my order hasn't even been processed yet. Mad as hell, I call customer service and I get some dumbass talking about covid-19, like I'm not dealing with the crap too. This same thing happened to me, dealing with them, before the pandemic. Everything I ordered from other places the same day, came in a timely fashion. DO NOT ORDER ANYTHING FROM THEM. PERIOD.

Ordered on April 1st and it is now April 12th and it is STILL saying my order is in progress. I have ordered tons of stuff during this pandemic from other companies online and none have taken longer than this. I will NEVER order from this company again and the customer service reps are VERY rude and know nothing that is going on. The items I ordered were needed and I can’t even cancel it because it’s in progress!

Dear Mr. Walgreens’ Manager First of all I want to start off by saying that I don’t normally complain about employees because I have issues with my own employees as a District Manager for a different concept. I visited your location on 45 and Little York Houston Texas and was treated very rude by the cashier Rita. I was trying to purchase $300 of visa gift card for my employees at work and your team member Ms. Rita “asked is this cash or debit?” I told her that I didn’t know because it was a company card and that I’ve used my card yesterday to purchase some vanilla gift cards at a different Walgreens closest to my job. Rita replied “like I said is this cash or debit “. So I told Ms Rita that my company requires me to put in a pin so we can see after the transaction because again I’ve just brought some card yesterday. My transaction was completed and Ms Rita proceeds to bag my items until I mentioned that I had a company’s credit card. MANAGER!!!!! MANAGER!!!!!!!MANAGER!!!!! She rudely called the young manager over to void my entire transaction . I tried to explain to the manager that it was a company card and I had to use my PIN number in order to get the merchandise. Ms Rita spoke louder and demand for the manager to delete the transaction. The young lady seem as if she had no clue and was pressured by Ms Rita . Management looked as if she didn’t want to upset obnoxiously cashier so she proceeded on with the void. I told the manager that I used my pin and my money was going to be tied up. Ms Rita called me a liar and said that I didn’t used a pin and “I should have worried about that before I told her that I used the company card . “ I tried to explain to the manager what happened but Ms. Rita abruptly yelled “ NEXT IN LINE”, while the young manager defusing the issue. I immediately asked for the customer next to me that I’m practicing social district and she need to be at least 6 feet away from myself. I do not know how your system works with the voided order so I asked the manager for what proof would I have of the $337. to be voided and she said none. So now I’m supposed to trust that my money is back on my card after 48 hours. No receipt, no evidence or anything. So finally, the manager girl gave me the receipt to help eased all of the confusion Ms Rita had caused. I walked out after being humiliated, disrespected, and called a liar in my face. Don’t understand what I’ve done to be treated in such a hostile matter. But l will definitely make sure that my friends, family, and myself will never return to this location again. Ms. Rita is a bully and I’m sure that I’m not the first to make-complaint on her. I truly understand how hard it is to find quality people but Ms. Rita is causing you to lose sales and transactions. Nevertheless, I still needed some gift cards so I went to the car for my purse to use my personal card . The little manager asked me for a picture ID of my card because she didn’t want to make Ms Rita MAD. I told the manager that I wasn’t going back to my car to get my ID and was being racial profile. They never asked for ID to buy gift cards. So she finished my transaction and I paid then left. Just to prove my case on Ms Rita bullying the team . Why would the MANAGER worry about what a team member have to say? I had to ask myself this question was Ms Rita the MANAGER. In retrospect, I was able to go to my normal Walgreens on Park Place / Reivelle “hassles free “ purchased the rest of my gift cards for my team. It’s a shame that your Walgreens doesn’t represent the BRAND.....that I once loved From A Unhappy Customer

Walgreens you.need to train your pharmacy young staff in patience and politeness. Walgreens tells seniors when they go to get your scripts they Are invited to go to the Drivethru to get a few needed items .Really? Forget the fact they don’t have 10 percent of what you ask for...the attendants in the pharamcy are not exactly thrilled to look for them. On a windy day If your list flies out of the drive thru drawer and you attempt to recall what is on it...you get a blank stare. If you remember one or two important items you get an “is that all response”. Clearly the pharmacy staff at my Walgreens don’t like to be shoppers even in a time of need. If you are expecting them to go the extra mile as Walgreens professes...forget it. Oh yes and shout through your protective mask or you will hear “I cannot hear a word you said”. Nice, right? What a poor attitude these young kids have...they are an extension of the health care system which isn’t a job it is a vocation. If these are the future pharmacists of the world, we are in trouble,

Walgreens in Johnson City TN is price gouging during these uncertain times, when alot if people are out if work 10oz of 91% rubbing alcohol $4.15. 10oz is a very small amount. 32oz. of the same normally $2-$3 dollars. I will never step foot in another Walgreens. Vultures!

Walgreens lost all but one of my prescriptions. But they were ready to refill that one over and over again, too bad I didn't need it. And all they had to do was read the label!

I ordered almost $100 worth of merchandise on March 23. All items were in stock according to the website. I have received 2 emails saying the order was delayed. I contacted customer service and was told they couldn't give me any idea when these would be shipped and to have a nice day!!!!!! I won't use Walgreens online ever again. It is April 10 and I need some of these items.