Charlene
I tried to get a prescription transferred to a mail order
I tried to get a prescription transferred to my mail order pharmacy because I had used the two refills that are allowed on my plan. I called Maxor and they gave me a direct phone number to give to Walgreens because they said it was the responsibility of the pharmacy to transfer the prescription to them. I called the pharmacy and they refused to transfer the prescription. I called Maxor again and confirmed with another customer service representative that it is the responsibility of the pharmacy to contact them. Instead of calling Walgreen's pharmacy again, I have decided to not use them any longer as my local pharmacy and will be changing to CVS. I used Walgreens for years, but feel that if this is their policy I want nothing to do with them.


