WalgreensReviews of walgreens.com

Walgreens is Terrible. I stopped in at 8:30 it was closed in Geneva on the West side. I called them. I got a recording that said I was behind 2 people. After 10 minutes the recording said I was next. Someone at Walgreens hung it up.I called back and waited another half hour. When I was next this time recording said that the store was closing for a half hour and to stay on the line for the half hour. The person manning the phones had no intention of talking to anyone. Walgreens is too big too impersonal. I will not trust them for my prescriptions again. Now I can't get any medications tonight.

We went to pick up our regular prescriptions, that we had picked up from walgreens for over 5 years, and when we arrived, they tried to raise the price on one medication, (a very old, very conventional medicine) and were told we would have to pay more than 254.00 for one medicine. It was 24.99 before this.... we paid for it and vowed NEVER TO RETURN TO A WALGREEENS PHARMACY EVER!! Since then, we have joined Safeway's team, and been extremely happy with their reliable services, as well as consistent customer service which beats the band!!! They are the best at Safeway Pharma!!! Thank you!! (FRAK WALGREENS!!!!) RR

Walgreens drugs charges 10 TIMES AS MUCH AS OTHER PHARMACIES for old inexpensive drugs " not on your insurance" They are nothing but a bunch of THIEVES. NO ONE SHOULD SHOP THERE.

Don't order on their new online service. It takes 5 to 7 business days to ship and they hold your money. They do not post this on their website. Totally unacceptable for over the counter medication. Hey folks we are talking 2 weeks to get an order. So 1990! If I could give their customer service no stars I would.

1800 Walgreens complaint process is racist and discriminatory. They wont even read to you your own complaint that you just made. So there is no way to know if they accurately heard or understood what it is you just told them because the company's official policy is to not read to you what it is they just typed in. I found out on multiple occasions that what they had take you down for my complaint was grossly different from what I had told them or it had included things that were patently false. I asked them why they won't read to you what you have told them before sending the complaint and they said it is against their policy. They have a specific policy that states not to read to a customer the complaint that they just made moments before. This allows customer service representatives to discriminate and keep minorities from getting issues resolved. If Walgreens cares about discrimination against minorities they will change this policy so the people can ensure that their complaints are accurately documented.

I ordered something on Walgreens.com and then realized it had to be shipped to the store, it was an in stock item, I called and they said they would cancel, I went to the store and picked it up myself, they went ahead and shipped it, I called back it will now take weeks to credit my card very unhappy with them do not order online from Walgreens!

DON'T GO TO 80'TH AND WADSWORTH LOCATION: I've been going to Walgreens for decades. I fill all my prescriptions there. Today, I encountered 3 employees all at the check out counter at the same time I was. The cashier was ignoring me completely and joking with her coworkers (Customer Service FAIL #1). Gets worse, she pulled her mask up and down, like a toddler sticking out their tongue, and dared anyone present (presumeably I was included) to complain. Then her obese coworker mentioned how a neighbor filed a complaint because she had a party at her house during covid. They all laughed. I quickly left, knowing that I will never return to Walgreens again in my life. I don't care what your political opinion is anymore than I care to see the body part we associate with "opinions." I consider anyone who doesn't follow a doctor's advice a hillbilly who doesn't have the sense to wash their hands after they use the restroom. If they think masks are a joke, I know they aren't washing their hands or disinfecting their homes and I consider them DIRTY. You want complete freedom aka ANARCHY (learn your forms of government red neck) head on back to the hills from where you came. Go cook some possom. But you wanna be down here in the city with us civilized folk, you put your damn mask on or....lose your damn job. I've been in customer service for years. Ironically, I'm usually the coward. I NEVER complain. I just NEVER come back. I never tell you why. I give you NO chance to fix it. DONE. DEAD. This time, you get to hear WHY. I did you a favor...now I expect to see that you have fixed it. Signed, Time to Fire Dirty Hillbilies Who Don't Wear Masks and DEFINITELY don't wash their hands.

I ordered from Walgreens during Covid-19, the items I ordered were damaged. The product box itself, not the shipping box, was torn open and damaged, I reached out to Walgreens with no response and even gave a review of the product which they refused to publish. Horrible customer service as well as the actual store.