WalgreensReviews of walgreens.com

What a horrible company. I don't usually use them but there is one very close to my home and I needed eye drops. I made the mistake of going off-brand to (Walgreens brand) I used one individual eye drop and my eyes burned so badly, I had to wash them out with water. I went in to return the item, only to be told that I was charged for 2. I only bought one! The person who rang me up at the time was distracted because someone had walked out with some things. So, I'm told today there is nothing they can do and get this. It was a buy one get one 1/2 off AND the return price on anything at Walgreens is less by $3 in this case than the sale price and they will accept the return at the 1/2 off price when I didn't get 2 boxes. I left and will fight this until they come up with something more reasonable. I will NEVER ever use these people again.

On Saturday before Mother's Day, my husband bought me everything for a home mani/pedi since the nail salons were closed from corona virus. When I went to use the instant gel polish (9.99) by Sally Hansen, the brushes in the polish had just fallen off. Because of the virus, I wasn't trying to go out and do anything that wasn't necessary. I went this morning to make a necessary purchase and tried to return the polish as the store appeared empty. I entered my Walgreens customer care info because the clerk said that could be used to verify my purchase because the receipt was long gone. The polish rang up 2.49, not the 9.99 which my customer rewards card clearly showed I paid. The clerk said Walgreens has a 30 day return policy and she would put that on a gift card. I explained I wasn't returning itbecause I no longer wanted it, but that it was defective and did not return earlier in the face of this national crisis. Apparently, Walgreens doesn't have any regard for the safety of their customers as they refuse to change their return policies during this crisis.

Horrible. My mother who doesn’t have a smart phone or a computer went in to buy the paper plates that were on sale. They told her that she would have to have the coupon pulled up on her phone or printed off and because she didn’t have it, she couldn’t get the sale price. DISAPPOINTED WALGREENS. Y’all should take care of your elder people who can’t afford the things they use daily.

I had too sit in the drive thru for over 20 minutes. Then I get up the window and my prescription wasn’t ready so I was made to wait another 20 minutes!! I was told they put it back when I took less than 24 hours to go get it. I have never ever in my life been treated like I was today! I plan on moving my prescriptions to anywhere other than Walgreens.

Why is it that I go into Certain area and I see a big difference in how well kept the outside and inside the place looks, no matter where the area is u have store management who supposed to do there job in keeping the place well kept outside and inside it’s a shame how certain Walgreens look in these area, I Definitely blame the owner of Walgreens for not over looking there store to make sure there name stand behind there store.

3206 15th St. Tuscaloosa, AL This particular location used to be a Rite Aid which was the most ghetto’est one in the whole city. Sadly, it still is. I went inside to drop off my mom’s prescriptions since she just had surgery and was too weak to take it herself and of course they could only fill one of them claiming they didn’t carry the other. I did ask how much it would be and the cashier told me that she couldn’t tell me how much it would be but she’d us a discount card when she rung up meds. Was supposed to be ready in an hour or so (which actually took more than 2 hours for just the one). By the time it was ready I wasn’t feeling my best so I decided to pick it up from the drive thru. I sat at the window for literally 20 minutes with no help!! 20!! So I take my tired, ill ass inside and this chicken head serves the person that was behind me in the drive thru like I wasn’t sitting there the whole time waiting to be served!! I wanted to slap her with my wallet for wasting my time and the little energy I had. I will NEVER go to that Walgreens ever again! Even if I have to pay +$20 more I’d go someplace else. It’s small, raggedy, empty shelves and rude ass employees, if you can go somewhere else do so!!

Dropped my coverage,changed hours,staff is good,I Preferred Rite Aid

omg had been a long time regular customer for my scripts, then i moved and it was so far away i had to swap to a grocery store that has a pharmacy inside, wow 😳 never would i have imagined the behavior of adults over losing be honest money they don’t care about me, it’s the money they asked why i won’t find a walgreens near my new place, they don’t want the company to lose out, how dare you. i can walk to this one vs a 10 minute drive to the closest walgreens on top of that when they asked for all me scripts you didn’t send them, you made sure i would have trouble for the next two months until every single one had been refilled personally by them causing me a constant problem with my medications. again how dare you these keep me healthy and alive. you have no right to play with my health in such a way because your petty about money.