WalgreensReviews of walgreens.com

I am having the worst customer experience possible with Walgreens. I have been waiting on hold with the pharmacy for over nearly 40 minutes, listening to the same message every 20 seconds: "We are sorry to keep you waiting but all of our staff are assisting other customers. We will be with you shortly. There is one caller ahead of you." I have held on just out of curiosity but it's clear that they have no intention of answering calls. At least they could ask for a call-back number. This is why we switched to CVS.

Very upset the way my wife was talked to by the pharmacy dept. We called to see if my presciption was ready they said it would be Thursday until I got my script. The lady was very rude and just said we would have to wait. Not happy at all they've had my script since last Friday early.

Step up to the pharmacy counter ask for my moms prescription Im told sorry we are closed for lunch come back in 30 minutes! Wow! My suggestion use another pharmacy Rite Aide they stay open for lunch. Thanks for the stuller customer service Walgreens. Fantastic job at making your customer feel valued!

So I bought a nail remover and a wax strips from walgreens on thursdqy morning in orange 07050. I returned the wax strips since my mum needed a shaving cream instead. I returned it as usual with the receipt in addition but the rude manager told me the receipt doesn't match with the item so she can't give me the refund. So I asked her if she can check from their camera on thursday morning If I never came here to buy these items and she just walked away after standing upright for 45min just to wait for her snobbish attitude. So I left the product with the receipt to her to sell it and keep the money. It takes a simple low tone and good customer service to have calmed me down so I leave with the mistake from your agent who entered the wrong item What's the use of your camera at your front desk, is it not to rectify mistakes and not only for criminals. Your manager is rude and need to work on her managerial attitude.

I was treated very very poorly by pharmacist Rina G. I took my pills in because I felt there had been a mistake in my prescription. She refused to even open the bottle and look. I told her the medicine had no effect and she said it must be me not reacting to it properly. She did not even point me in the direction for further help. I felt no care or compassion whatsoever. How can someone like that be a pharmacist?? I will never ever go back to Walgreens for any reason, and will transfer all of my prescriptions somewhere else.

Walgreens just made the list! Any store thats says masks are mandatory when the science says they are useless and the numbers are inflated doesnt have the public's best interest at heart lifelong shopper ..now lifelong boycotted! So long Walgreens!

Bad customer ssrvice

Tried to refill a thyroid med that I have been on for 25 years. Gave them my Rx bottle so they could get the Rx number. Never got the refill. Never got my rx vial back with some med still in it. They lost the bottle and would not refill my rx.Called the neighboring Walgreens store, explained my dilemma, but the pharmacist pretended not to understand me. Horrible experience. Switching drugstores.