Sonyha V.
order several photos
order several photos. One order was placed on Friday to be picked up later that evening and the other was order this morning 9/22 at 8ish to be picked up at 11:20am. I head to the store to pick up my orders the the gentleman behind the counter can’t find my order. Then he tells me the prints I ordered this morning weren’t completed because they didn’t have to canvas items. My thought in it was, why wasn’t a call placed to inform me of this and then given me the option of augmenting my order since this was no fault of my own. The site didn’t inform me, when making the purchase that the use canvas I was requesting wasn’t available. I only go to the store to purchase prints and as i am there I buy other things.. they lost me as a customer. They wouldn’t care, I’m Just one person.. well if anyone else has had a not so good experience we become “the many” so hopefully I am part of the many. He didn’t even try to find my pictures


