WalgreensReviews of walgreens.com

poor pharmacy service they wouldn't fill my prescriptions

I have had it with service I'm getting. I was at urgent care Friday. The transmitted drug requirements to Walgreens. Not ready yet 😩 . Come back in 15 minutes they said. I couldn't at that time. I came back next midday and they still weren't ready.

Exchanged a propane tank at my local Walgreens and the one given me was defective. I returned the tank and Walgreens refused to exchange for another tank. Their attitude was bascially it’s your problem not theirs. I had previously pulled my prescriptions from the store due to errors and poor service. I will not enter their stores again.

Poor inventory management or deceptive business/medical practices. Walgreens Hates Diabetic Patients. Multiple times in the past they have declared my prescriptions "delayed". When I hold them accountable, they magically and immediately find my prescriptions. This last accountability discussion resulted in the pharmacist stating multiple times in our face-to-face conversation he did not want to fill the prescription. When I told him to do what he ethically felt was right, he reluctantly completed the prescription (needles for the diabetic medications he filled earlier). After a display of painful internal turmoil caused by filling the prescription (I say because he was caught in his inventory LIES - for the 5th time), he told me I was no longer allowed to use the pharmacy I have used for 20 years. I realize the pharmacist's behavior was unethical and yes, I'm filling an ethics complaint against him. I do hope that Walgreens Corporate recognizes the unethical and potentially fraudulent pharmaceutical care practices developing at this pharmacy and can intervene before the pharmacy's bad practices (there are multiple) turn out to be criminal or insurance fraud. I'm not advocating going somewhere else, I'm pushing for the customers of Walgreens pharmacies to demand better service and pharmaceutical accountability from their pharmacist at their pharmacies.

Walgreen refuse to bill correctly. When you have coverage with qmb so you don't have a co-pay.

I have recently had a customer service issue and they won't even make an effort to talk to me to hear about the problem. I've tried calling the store multiple times and, on the rare occasion that there is an answer, I'm always put on hold - for up to an hour at times - and then get a recording that there is a technical issue that prevents the call from being answered. I've called the national customer support line and was told I have to call the store. Attempting to do that gets the results I've already described. Finally, I've sent physical letters to both the consumer relations department and to the store manager at the individual store. That was also a futile effort - crickets is all I got. After 50+ years as a Walgreen customer, I'm done. Never again.

Walgreens Address: 107 W Rankin Rd, Houston, TX 77090 I am a Family Nurse Practitioner with an autonomous practice license in the state of Florida and the owner of my own practice. I sent prescriptions for two patients in Houston—one who lives there and another who was temporarily in the city—and this Walgreens location refused to dispense the medications, claiming that my prescription needed an “MD supervisor.” I clearly explained that in Florida there is no such requirement, as I hold an APRN Autonomous Practice license recognized by state law. During the first call, they told me everything was “okay,” yet when the patient went to pick up the medications, they refused to dispense them. Today, I have called the pharmacy more than 10 times; they don’t answer, they hang up on me, or disconnect the call without any explanation. When I finally reached someone again, I explained the situation once more, and they hung up on me a second time. I understand they may not be able to fill controlled substances from an out-of-state prescriber, but non-controlled medications are completely valid as out-of-state prescriptions. What is not professional, ethical, or humane is refusing to communicate, not assisting, and leaving a patient without the medication they need. Walgreens urgently needs to improve the professionalism, training, and responsiveness of the staff at this location. Soy Family Nurse Practitioner con licencia autónoma del estado de Florida y propietario de mi propio negocio. Envié recetas para dos pacientes en Houston —uno que reside allí y otro que estaba temporalmente en la ciudad— y la farmacia de Walgreens en esta ubicación se negó a despachar los medicamentos alegando que mi prescripción no incluía un “MD supervisor”, a pesar de que expliqué claramente que en Florida no existe ese requisito porque poseo licencia APRN Autonomous Practice, reconocida por la ley estatal. La primera vez que hablé con ellos me dijeron que “estaba bien”, pero cuando el paciente fue a recoger sus medicamentos no se los entregaron. Hoy he llamado más de 10 veces a la farmacia; no responden, me cuelgan o interrumpen la llamada sin dar ninguna explicación. Cuando por fin logré comunicarme nuevamente, volví a explicar la situación y simplemente me colgaron otra vez. Entiendo que quizá no puedan procesar medicamentos controlados si provienen de un prescriptor de otro estado, pero las recetas de medicamentos NO controlados sí son válidas como prescripción interestatal. Lo que no es profesional, ni ético, ni humano es no atender, no comunicarse y dejar a un paciente sin el medicamento que necesita. Walgreens debe mejorar urgentemente la educación de su personal y la calidad del servicio.

Bad service . They always say the out of stock will be in Tuesday and they always change dates . Also they work without RPH being there , make me come back 20 min since they need to override . Why do they have to override medication I been taking for years ?? I’m not picking up any new meds !