Ashley M.
The Walgreens on Euclid, Bay City
The Walgreens on Euclid, in Bay City MI has some very terrible workers at night. They just made my mother drive back and forth from home to the pharmacy three times because they hire girls who either cannot or will not do their job correctly, particularly since they have no supervision. First the employees couldn't understand my mother's prescription and refused to call the number on the card to clear up their difficulties; my mother called the number when she got home and the insurance people literally said that they couldn't understand what the pharmacy's problem was. Apparently the employees had difficulty finding Mom's prescription, which was very odd because when she called during the day shift, those employees had no trouble assuring her that everything was ready and she could just come pick it up later, as she tried to do, only to be treated terribly. The third time, she was very understandably frustrated by how absolutely and strangely incapable these people were, and the girl smirked, turned around while playing with her hair, and called her a b*ch, something both this girl and the person Mom complained to thought was funny. Really, it makes me hope the prescriptions from this place are correct, since it seemed so much like the night shift were sampling their own product. I also hope that there is some oversight somewhere, since all we can do is try to stick to the day shift, which seems both competent and professional, so there is one place where Walgreens isn't necessarily scraping the bottom of the barrel.