WalgreensReviews of walgreens.com

The Walgreesn in Ruherford NJ is forcing you to buy only 1 paper product so it's either tissues or toilet paper, I can understnd if its 2 of the same but this is 2 different products....was trying to buy for my 85 year old mother and could only get one. TERRIBLE and the associte behind the counter could not care at all....CLASSLESS AND HORRIBLE SERVICE, do yourself a favor and find somewhere els to shop

Walgreens advertises Covid Testing on its website. My son needed to be tested to travel home. We went through the screening process and were given an appointment time. He arrived and a sign said come back tomorrow, testing canceled at Walgreens in Lubbock. No one in the store could answer any questions, and just gave him a number to call which no one answered. The next day he came back to the same sign. Because of this, he was not able to fly. Walgreens handled this so badly, not even returning calls or giving options through customer service. Do not schedule appoints here if you need that appointment.

Very disappointed in Walgreens Pharmacy service!! I received an automated call on Sunday afternoon that said a prescription was ready for pickup. From prior experience, I waited until Monday before I went to pick it up. Upon arrival, I had to wait 20 minutes in line -- there was a long line, so, that's understandable. When I spoke to the Pharmacist, I'm told the prescription won't be ready for about 30 minutes. I told them, I'll pick it up tomorrow. We always get calls that a prescription is ready for pickup, we wait a few hours, then pick it up. Later the same or next day, we receive another call that a prescription is ready for pickup. On numerous occasions, we arrive at the Pharmacy, we're told there's nothing to be picked up -- it's already been picked up!! Don't call customers to tell them their prescription is ready, only to be told it will be ready in about 30 minutes, and when a prescription "has been picked up", don't call to say a prescription is ready for pick up. Ironically, as I'm writing this review, the Walgreen Pharmacy calls and said a prescription was ready for pickup -- I just left Walgreens and the prescription is not ready for pickup. When in fact, when I got home, my wife called the Pharmacy and the Pharmacist told my wife on the phone, her prescription won't be ready until tomorrow. I understand things do happen, but this appears to be routine with the Walgreens Pharmacy. The only response we get from the Pharmacist when this happens is -- oh, I'm sorry!! C'mon Walgreens, with today's technology, you can do better than this! When Right Aid was our Pharmacy, this was never an issue. Based on other reviews posted, it seems Walgreens is fully aware that their Pharmacy automated notification system has major issues. I'm not particularly blaming the Pharmacist, it's seems to be an issue with the system they have to use.

Walgreens SUCKS GET A NEW F-ING PHONE SYSTEM AND HIRE MORE PEOPLE AT THE GOD DAMN PHARMACY WHAT IS WRONG WITH YOU

Don't get fooled when online shopping. They make it seem like things are in stock and then when you type in your card info, it doesn't go through because they don't have it available in the first place. Waste of time and energy.

Esto es insólito,llame para el delivery de las medicinas de mi hijo hace dos días y aún no me llegó cuando llamo dicen que cambiaron de compañía de envío y está hace 4 días no recoje el delivery y uno esperando, está es una gran irresponsabilidad si la compañía no sirve que la cambien porque la salud y quién sabe si la vida de una persona está en sus manos, esto no es un juego preten atención por favor. gracias

Awful. Store understaffed. Renewing prescription takes literally hours. Don't answer phones at all half the time, put you on hold FOR AN HOUR when they do. They should be forced out of business by state. This isn't poor retail service, this is neglect to fulfill prescriptions. This should be punishable by law.

I am 72 years old, while visiting this local Walgreens in Delray Beach FL. , Hector one of their employees was rude and confronted me in-front of management and purposely pulled of his mask in anger and confronted me within 2 feet. I felt this was an assault and reported this to senior management. And corporate management It was taped and their response was the two employees denied their actions to the regional manager and management refused to take any other actions.. I am now in self isolation for 10 days because of their inappropriate actions....what a sad story to share.....when you go to this store remind Hector, John, and Joe the Manager of their wrongdoings.... I am going to make this as available to any one who are concerned about this story.... I made numerous calls to the corporate headquarters with no response from senior management....they left it up to the regional manager to clear this up......he I felt took control and made sure that this problem doesn’t reach the light and actions of senior management....all I wanted was a COVID test of the employee and an apology. I will and do feel to consider making this situation as public as I can....NOW!!! because the misrepresentations of the employees in telling the truth....and the response I received from Walgreens.....you all should be ashamed that this type of coverup should take place.