WalgreensReviews of walgreens.com

Such a dishonest and vindictive company! I placed an order for nearly $170 worth of products via online on November 30th, 2020 - with the “added bonus of a Gift Set.” I purchased enough product for THREE “bonus gift sets.” All of my orders arrived late AND damaged, oh - and without the “bonus gift set,” of course! I received a Walgreens Survey request on 12-12 for my recent orders. I took the survey, answered honestly about my experience, and two days later I received an email stating the “Gift part of my Order” had been canceled. Seriously Walgreens?! And you wonder why you carry over a 92% negativity rating across multiple Review Websites - including your OWN! Get your act together.

Send me expired products and customer service is too bad not willing to pay attention to the complain never going to order again

DO NOT ORDER PICKUP! 2 times in a month we attempted curbside pickup and both times they claimed “system error” and canceled our order and it wasn’t fulfilled in LAs VEGAS. It’s a complete fiasco. The manager Crystal told me if I didn’t like it “I could order pick up at another store” and hung up on me. I told her I used coupons online and she claimed they would be “put back in my account” And I told her that they won’t put them back and once they are used they are gone forever. She wouldn’t offer a resolution other than I could run down there and pay a 2nd time for ANOTHER order while waiting on my refund for days and days as if I have time to reorder WITHOUT any coupons and run down there at 9pm at night despite I ordered at 2:40 pm for 30 minute pick up. Don’t waste your time on order pick up as it’s a fiasco and nobody at these stores are trained to fulfill them and are rude when you call them. She was an unreasonable nasty rude manager and I would never treat a person like that. She also claimed there were 20 orders and 17 orders were reordered and fulfilled and I dint believe her for one second that 17 people paid a 2nd time for a 2nd order and ran down there twice to pick up their orders. She was very hard headed and sassy. Don’t order pick up ever!!!!

Walgreens' systems don't work and don't connect to each other. After so many times, I give up and hope CVS can't be this screwed up. Even their support, both phone and computer chat, can't get the simplest thing right. RUN AWAY, it's so frustrating.

I use Walgreens to get prescriptions filled. With covid so bad everywhere you would think a pharmacy of all places would have hand sanitizer to use when you check out considering you have to touch a screen pad to verify your phone number even when you pay cash. When I mentioned it to employee as I was checking out they looked at me like I was being ridiculous. Where do sick people go most, the drug store. Just went to pick up my medicine and guess what? Walgreens in Cleveland on Mcgrady drive is closed due to COVID.

I hate Walgreen they website say and item is there place an order curbside they take the money out your account and 20 minutes later it’s been canceled takes 3-5 business days for the money to go back in the account.

The pharmacy I go to in Cherry Hill NJ comes across as incompetent and belligerent sometimes. Today I was informed by the manager that someone misplaced my grandma's blood pressure medication. It was supposed to be delivered today, and they won't be able to deliver it until two days from now. The only reason I requested to have the script delivered in the first place, was because when I went to pick up they script a few days ago, they told me they could not fill it because they hadn't heard back from my Dr's office. I literally initiated my request to refill the script over two weeks ago and we're still waiting to get it. We have three days left of the blood pressure medication, but what if I hadn't started this process when I did? For something as serious as getting people their medications, you'd think they'd be a little more on top of their game. Again, this isn't the first time something like this has happened with Walgreens. I am seriously considering trying another pharmacy.

DO NOT USE THE ONLINE PICK UP!!!! IT DOES NOT WORK!!!!!! I placed an order today at 5:09pm and received a text message confirmation along with a email confirmation. The order is supposed to be ready “ in as little as 30 minutes” ( according to their website and online ads). I went to the store around 6:15pm (1 hour 6 minutes later) and my order still wasn’t ready. I grabbed a few more items that I wanted that had to be purchased in store to receive the register rewards. I spoke to 3 employees and none were very helpful and kept saying “there wasn’t anything they could do until the order came in”. When I arrived there were NO orders sitting on the counter behind the photo/register area. Finally I put all of the items on my shopping order in a cart because there were only a few on the shelves. I stayed there from 6:15 to 7:45pm and the order never came through. I showed the acting manager the email confirmation along with my bank card info showing the amount pending upon completion of the transaction ( the bank set aside the money from my original total).......still they wouldn’t/couldn’t do anything to help me. I called Walgreens Corporate and the rep “ opened a ticket”( basically filing a complaint) to no avail because I still left without my order almost 1.5 hours later. I’m pretty sure that’s false advertisement because there isn’t a “disclaimer” about the 30 minutes timeframe starting when the store received the order. Finally I asked one of the employees if he could hold the basket of items behind the counter and out my name & order number on the basket for when my order finally hits the store computer system. He did that but I have a feeling everything will be put back on the shelf😳😳😳 When I got home, I called Walgreens Corporate again but they close at 8:00pm in spite of one of the employees telling the 800 number was 24 hours🧐🧐🧐