Just left the Walgreens on Southern and Dixie in West Palm Beach Florida. The manager, Frank, almost crashed into me rushing down an aisle. Didn't even apologize to me. Looked at me like I was in his way and kept on going. When I reached the cashier to pay for my one item, she actually apologized to me for his behavior as she was very embarrassed. I would like to thank her by name but I would not like her to experience any retribution from him. I have seen this guy in the store before screaming at an employee I don't understand how he is a manager.
HH
hanan habib diana H.
Horrible experience
Horrible experience! My card is charged - twice! And all they tell me after waiting on hold to speak with "service" agent is that the funds will be back in my account in five days! Wow just wow! If a humongous corporation like walgreens can't fix their online operations then they should not advertise that they offer any online services!
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Shane
I've been on the same medications for…
I've been on the same medications for 10 years. Had one sent on December 29th, and every single time I called it said they had nothing. Called this morning, nothing. Then, they suddenly "find" it, but say they're out of stock. I have to take the medication at a specific time, and the last time it was filled was December 3rd. Now I am completely out. Absolutely ridiculous.
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Pj L.
Very Disappointed
I had been a customer at the Rite Aid in Barrington,RI for years and they were great. Walgreens purchased Rite Aid and closed that store for no reason I could see since there was no Walgreens in the town. Just another example of corporate greed and stupidity. I moved the prescriptions to Walgreens in Tiverton,RI since then it has been one screw up after another. The pharmacy staff constantly messes everything up. None of them seem to know what they are doing. One example is that I had one prescription that had been 45 pills for years suddenly it changed to 38. Either they messed up or the script was sent wrong. Either way rather then check they filled it that way. I ran out of pills and couldn’t understand why. I than looked at the bottle and realized the problem. This was the last straw.
I finally got so fed up I mores all my prescriptions to CVS. Very disappointing. Since CVS had never been my favorite but hopefully they will be better.
DR
Deb R.
Walgreens Pharmacy is closed today
Walgreens Pharmacy is closed today. The store is open yet I'm not able to pick up a necessary prescription. This is a horrendous Walgreen's policy. Please reconsider. People need medications! Certainly you can find a reduced number of staff to work the pharmacy, as the store was open!!
MH
Melissa H.
My husband went to the pharmacy at…
My husband went to the pharmacy at Walgreen’s on S Tryon is Steele Creek on New Years Eve around 630p in desperate search of insulin pens as the VA had not delivered his yet and be needed insulin. The patient pharmacist blew him off so we drove across the parking lot to Publix where the pharmacist went out of his way to locate and Give him some pens to get him through. Thanks to Publix and to hell with Walgreens
KL
Katie L.
They won’t give a child their prescription
Edit: after waiting the 6 days and returned to pick up the medicine. Walgreen HAD YET to even order it!
Was told we had to wait 6 more days before we can pick up my sons prescription. He is almost out, according to Walgreens they will have him go with out medicine during that time until the 6 days have passed.
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D T.
Some Extremely Rude Employees
On Dec. 29, 2020 I went to the Walgreens at the corner of Coors and Sequoia in Albuquerque, NM to pick up some pictures I had printed. The man behind the photo counter asked my name and what size pictures they were. I told him my name and what sizes I thought they were. Then I told him I had an email saying they were ready. He jumped all over me, telling me to stop being impatient, that an email would not help him. Then he told me they did not have my pictures.
I looked at my email and he ked that I was in the correct store. He said I was, but that the pictures weren’t there. I kept trying to give him information that would help him but he didn’t want to hear it. He was so rude, I started handing it right back to him.
Another employee came, looked at my email and found my pictures. I tried to tell them that if the guy had not been rude and refused to listen, he could have found them. But he, she, then the store mgr jumped in and told me I was rude. At that point I definitely was.
Why would Walgreens employ a man who cannot think outside his little box, who tells people he doesn’t want help, who refuses to look at anything people offer him that has information he needs? Then insists the pictures aren’t there, when in fact they are? Then they defend the man, not even knowing how he talked to me and treated me, since they came into the situation late.
And this is a week after Sonja in the pharmacy refused to spend 15 seconds to look and see why my Rx cost more than it had every month before. She was rude and refused to look, telling me I had to call my ins. co. I went home, called the pharmacy mgr and got it worked out, paying what I normally pay, but Sonja was horrible. Another employee at this Walgreens who should be fired.
There are some great, helpful, friendly people at this store. But now that I know the mgr backs the rude, unhelpful ones, I will change stores. There is no excuse for this kind of behavior from employees.