WalgreensReviews of walgreens.com

I tried to review a product on the company’s website, so others could know not to buy it from this company! My comment was “moderated” even though no inappropriate language. Here is what I tried to say. ordered this product in mid December, and was told it would ship in 3-5 days. I figured I wouldn’t get it by Christmas, but here we are in mid January and I can’t even get an update from customer service as to my order status. I have been told “it is in process,” and when I asked what that even meant, no one could tell me. Every time I was told someone would “submit a ticket” which did nothing. I finally asked that the order be cancelled, and I was told that my order MIGHT be able to be cancelled. I just want this to be over, and I will never order from Walgreens again. Worst customer service ever. This light looks cool and I am very disappointed.

I have used Walgreens in Brenham, TX for 6 years now but no longer. Their service is slow and incompetent. You would think with the vaccine the store would be prepared for the onslaught of calls and vaccinations but per the pharmacy manager, there is no extra staff to handle this increased work load. No additional staff equals really poor service. So CVS it is.

Very difficult to get off their email subscriptions despite never having subscribed in the first place.

5039 is my neighborhood store. I had the worst experience with a staff member and I have contacted corporate and expect to be contacted in regards to this person. I shop the store daily every time I've encountered this woman she's sitting outside smoking so she's never the one ringing me out up until tonight. Absolutely a disgrace to this company and I expect the situation to be handled or I will take my business elsewhere.

Do NOT use the pharmacy in the Walgreens at May and 122nd in Oklahoma City. The RUDEST, MOST unhelpful,mad about having to do their jobs people I've EVER met in my life! Not only do they price gouge on medications (which in itself is DISGUSTING), they have the WORST attitudes to boot. AVOID this location, personlly for me Walgreens as a whole, like the freaking plague! I have switched all prescriptions over. CVS for LIFE! They REALLY deserve a negative amount of stars, truthfully.

Do not use Walgreens for covid testing!!! It will take a week to get your results, when every place including cvs takes 1-3 days. What a joke...you will be waiting and waiting, very disorganized.

The absolutely worst pharmacy I've ever experienced. Staff was incredibly rude and I was discriminated against because I'm transgender and because I have tourette's syndrome. Switched to rite aid due to the incompetent employees who run Walgreens pharmacies. Would suggest noone go to Walgreens ever!!

This app has too many bugs. The shopping portion search engine is unpredictable; it will find an item, and fail to recognize the identical search parameters the next time you shop. It also fails to place items in the shopping cart after indicating that the selection was successful. The checkout process is a nightmare. It took 8 attempts to place an order. Each of these steps had to be repeated numerous times, with varying degrees of success. In the past I have needed to call Customer Service to process frozen online orders. The biggest problem is the app does not permit items to be removed from the shopping cart. My credit card entry was kicked back until I set up an autopay account. If you select auto pay, it skips the ship-to-store option. It's great to have access to products that are only offered online, but the app really needs a lot of work.