WalgreensReviews of walgreens.com

They lied about my doctor calling in an order, and they didn't, lied about the date it was called in. So much confusion with prescriptions. Not reliable. Changing my pharmacy.

This “Review” is for the Walgreens, 827 Dutchess Turnpike, Poughkeepsie NY #12633. How 2 other clerks waiting on us for a FedEx Return, and especially a man who calls himself a “manager” there, heavyset, dark hair about 40’s and how our FedEx Return pkg was mishandled and couldn't be done because they don't print "Return Labels". He then leaves us midstream, goes behind a door in back and proceeds to go on a break! What a hassle we encountered at this Walgreens. Needless to say we got it done nice and smoothly in all of 10 minutes at a Shipping Store in Hyde Park and there was no charge for them to print out the FedEx Return Label. Now, that was service and how it was supposed to be done. That manager should be ashamed, wasting customers’ time then disappearing and leaving them hanging. I can’t say I’m really surprised. Anyway, they’re in a bad spot with their parking lot entrance area being quite tight. Another reason I won't bother going there again. The former Walgreens in the Kmart Plaza had a pharmacist there in the early 2000’s who followed to this newer Walgreens location when it opened. I last saw the pharmacist around 15 years ago but then started going to another pharmacy. I don’t recall his name but he was middle age w dark hair and was the nicest, most courteous and helpful pharmacist you’d want to interact with. I was even given forms by them to help me with Medicaid Copays I was assigned to by Dutchess DSS Medicaid which they were not correct in doing according to the program rules. Very crooked. Anyway, in those ways I appreciated how ‘Walgreens Pharmacy Dept’ saved the day.

I had used a Walgeens pharmacy for years. However the service was so consistently poor I switched to CVS and stayed. The problem is that Walgreens followed me. Despite never responding to any of their ads and multiple email and phone requests to stop any and all communications they have not slowed the deluge. Stay away from dealing with Walgreens they do not respect their current or past customers.

Not worthy of one star. Every negative review is likely 100% accurate. No phone service. Actually lying to customers about medications not being in stock so they don't have to fill them on their shift. Hanging up the phone on customers. And on and on .....after nearly 30 years writing prescriptions for patients....I have found the decline of customer service at Walgreens, particularly in the pharmacy department, to be so bad that the only explanation is intentional neglect!

It is a terrible place to send prescriptions. The staff are unable. They tried to give me have of my medication. Then they continued to refuse tk give me the new meds and i had to go back 4 times for them to get it right. Bad place bad people. Ill never send my prescriptions there again

Been trying to get my medicine transferred for weeks. Im going to file a complaint against walgreens. They denied my transfer for my prescription even though I have a refill but they refill my prescription without my permission and wants me to pick up medicine I didn't request from them.

There is never a time I pick up a prescription that I don't wait forever....at least 20 minutes minimum. Only have one window for service even though there are 2 teamsters. Prescriptions take forever to be readycasxwelk!!!!

If I could give no stars I would. I just left Walgreens minutes ago. I had 2 prescriptions that I needed filled which were antibiotics and pain pills. The lady at the pharmacy counter looked at my hand and asked was I picking up. I said no, I need prescriptions filled. She then says "we close at 6p that's like in one minute and we can't fill your prescription". Another lady came over and chimed in and confirmed that they were closing in 1 minute and advised me to take my prescription to the Pelham location because they closed at 8p. I've been working in customer over 20 plus years. I would have never done that to a customer. I understand that the business is closing for the night but they didn't even attempt to look at my prescription to see if it was something that they could fill quickly or not. Those people don't understand customer service at all. However I didn't go to Walgreens in Pelham, AL, I went down the street to CVS in Alabaster, AL. I was greeted warmly and the pharmacist informed me that my prescription would be in ready in 10 minutes. 10 minutes? I have been a loyal customer of Walgreens for years. Today they have completely lost me as a customer. I would not be coming back and I will definitely inform my family and friends to stay away.