WalgreensReviews of walgreens.com

COVID Vaccine Appointment Glitch The website scheduling is garbage. I am trying to schedule my dad a COVID Vaccine. When you register, it is all fine until you are at the point of picking a store and a time slot. Sure the store and time slot are available but when you click to select book first appointment... NOTHING!!!! Website says slots are not available. That make no sense being that I am able to see 50+ times available through the phoenix area.. time and time again. no accountability just frustration. Walgreens you are garbage and misleading your poor customers. I have never seen this level of trash in my life. When I call the stores all they say is that they have no control of the system online but want you to schedule and an appointment online. CEO of Walgreens I am calling you out.. contact me and lets talk about your $hitty website and accountability.

Since walgreens have taken over Rite Aid the pharmacy services suck. They never have the medication I need in stocks. They call and txt my scripts are ready and when I get there its never ready or they don't have the script in stocks. I'm waiting on my prescription in now and the last 5 people coming to pick up a scripts there has been an issue with. The people behind the counter have no clue and are not very helpful. They keep telling everyone to just come back.

When I lived in PA the Montgomeryville Walgreens was the best. Friendly, very few mistakes & totally wonderful customer service. Since I moved to CO it has been horrific. The Walgreen's on Bonforte has given me wrong medication, screwed up my Medicare insurance where I had to wait weeks for my medication, have long lines & horrible customer service. In the 10 months I have been here they have had 3 managers. I switched all my prescriptions to Walmart and have had no problems. Added benefit much lower cost per prescriptions.

I’m very unhappy with the photo service area at the Euclid location. I dropped off some things Monday night at 6ish to be developed for the 1 hour. It is now Thursday and I’ve been there everyday before work and after getting the run around on them being finished. Now I’m getting told that there is only one person on the floor that is so busy that she can’t even tell me if my photos are finished, after being told lastnite not to bother coming in anymore and to start calling to see if they’re ready. The Walgreens on Euclid needs better management. I can’t believe what I’m going through. 1st complaint I’ve ever reviewed

Mother-in-law is in hospice Care will pass within the next hour. Hospice called in more morphine cuz she is out Walgreens call says come get it I drove down there to pick it up and they said there was a coding problem and they'll have to wait 20 minutes for them to fix it because It just got the okay for it. This store business has no morals. Would you go to a place where your loved one is on her Death Bed. We are talking maybe one hour be on earth. And have them tell you. You will just have to go park in the lot for 20 min. We are busy. Never/never again will I go here. And will sell my shares when I get home. Very very dissatisfied. Ceo should look into this. But they can't give a $hi$ about a human being.SHAME ON THIS COMPANY.

Don’t ship items well packed. Items broken and damaged by the time they arrive, if they arrive. You wait on hold AT LEAST 45 Minutes before someone answers the phone at customer service.

OMG! The worst customer service I have EVER experienced. Tried to transfer prescriptions and have had nothing but chaos. They even had trouble transferring a prescription from a local Walgreens store to Walgreens.com. The wait times for telephone support was unbelievable averaging over and hour wait time. In 5 calls, trying to straighten their mess out I spent 8 hours and 15 minutes on the telephone. Their Website is a mess...you can not even follow the progress of a prescription renewal request...other than wait to see if you get it. Damn, l never thought I would say this but look at Walmart.com or Amazon.com if you want to see how to construct a customer friendly website where you can track the progress of your order. If I could give them a negative 5 star rating I would. Do yourself a favor and stay away from Walgreens.com pharmacy. Your local store - maybe ok but not the online store.

Walgreens is listed as a "trusted testing and travel partner" on the State of Hawaii's Department of Transportation website. In order to travel to the islands one needs to have a RAPID travel Cover-19 test done with negative results within 72 hours prior to flight departure. Don't be misled by this Walgreens listing since their own website clearly stipulates that "Test results for travel purposes cannot be guaranteed in time for travel"! This company falsely applied to become a trusted partner with the Hawaiian governmement and should cease and desist such a claim. They benefit from a false marketing strategy to put their company among other legitimate suppliers who do offer correct and timely testing procedures.