WalgreensReviews of walgreens.com

My insurance company couldn’t be reached so I paid Walgreens $77.00 cash for my prescription, since I was out completely. A few days later my insurance reimbursed them again for the medicine. Yet when I tried to get my money refunded they said it was longer than 24 hours so refused me.I called later but they just put me on hold and made me wait and wait. Then when I finally got hold of them again they said they would call me back and never did. And then I went through the whole ordeal again and they still never called me back. Now the reason they state for not giving me my money back is that it’s been over 30 days and that it’s their policy not to. Yet I’ve been trying to get reimbursed since the very first time I went back to the pharmacy after getting the medicine, which was 10 days later. Walgreens has been paid twice yet they’re still keeping my money. This isn’t fair, or honest.I’m a senior citizen and can’t afford to lose the $77.00 they took from me. It may not be a great amount of money to them but I’ve got lots of medical bills to pay. I’ve called and called and the insurance company even called them and sent them a copy of the receipt showing where they’d been paid twice but they still refuse to reimburse me. Another thing I’d like to mention is that I’ve been using Walgreens ‘Reward’ system for over 10 years and have never received so much as a penny back from them and yet I have only $3.00 in credit rewards built up.After 10 years???? The store is located at Wicks and Main street in Billings, Montana.

This is the 3rd attempt to purchase something from Walgreens. I will never go back to this establishment. All 3 times I was in a line to check out; and the ONLY clerk in the entire store was running the register. She had to leave the register to help a customer who was in line in front of me. This left the line just dangling....... Stupidity shows in Walgreens employees and their customer service training. I must be stupid also, I gave Walgreens 3 chances....lol. never ever again. My entire family will not go there. From now on; we'll ALL visit CVS until they do something so stupid.

Worst pharmacy in Reno NV, completely under staffed, drive up wait 40 min to 1 hour won't be using them after Oct sign, this place sucks.

The pharmacy is full of dumb people. For the past 6 months there has been a horrible change of staff lending itself to 30 minute waits on the phone and prx NOT being filled because the staff DOESNT understand how to process a refill. Why have a refill if Walgreen doesn't fill it 3 or 4 days after you run out? Im pulling my prx and going to WalMart.

This is the Walgreens on Fairburn road in douglasville ga. The girl at the counter was very rude and unprofessional. She also wouldn’t give me the good rx discount. If Walgreens doesn’t honor this discount, then they should let good rx aware of this.

That’s Pharmacy used to be my favorite one. I just came to pick up my package and I didn’t have my ID but I had a picture of my ID. Cashier (older lady always miserable,not the first time) and I guess supervisor for the day (middle age, dark skin woman’s) decided they cannot accept it. I came with my ID, the supervisors saw me and instead to take me as a next customer she just walked away. Horrible experience. My bad I didn’t ask for the name because I don’t want to put everybody on the same line. I really feel bad to give that review because I come to that pharmacy for years and that’s my first bad experience. Not because they didn’t want to except my picture ID but because she just walked away when she looked at me. I have no idea what she tried to prove, maybe I know but I shouldn’t say.

I signed on to the Walgreen site to make an appointment for my husband. There were eight appointments available. I tried to make it in his name but since the card is in my name I had to make the appointment for me. I called the store the first thing in the morning and explained. They said it wasn't possible to change it and that he would have to make his own. I explained he couldn't. I asked to speak to a manager. She came on and told me she could not change it. She was quite curt bordering on rude. I asked her not to cancel my appointment. I wanted to call Corporate to see if something could be done. She said she would not cancel my appointment and hung up on me. I called back, this time getting a male employee. He told me my appointment had been cancelled and gave me the name of the man who took my spot. Giving out the name of a customer is in itself a big mistake. When I contacted Corporate they agreed that my appointment should not have been cancelled and I should not have been given the name of another customer. Corporate filed a customer complaint but could do nothing about giving me another appointment. They said had I called them they could have made the change for me. Who calls Corporate first? I was absolutely furious. Why is it not possible for a spouse to make an appointment for their husband or wife. In my case my spouse is not able to do this. I will never do business with Walgreens again and highly suggest you think twice before giving them your business. The store I had the problem with is located at 1100 Collier Blvd N, Marco Island, Fl. Terrible service, rude employees. They seemed as if they could care less about their customers.

A negative Covid test is required to travel to certain countries. This test must be performed within 72 hrs of flight. Walgreens did not send out my test after they performed. They sent it 36 hrs later. Therefore my trip must be canceled because I don’t meet the timing requirements to travel 72 hrs later. Walgreens has ruined my vacation and combined with years of disappointment from them, I have finally figured out that I should shop at CVS