WalgreensReviews of walgreens.com

Received an Amazon Gift card with a Walgreens Activation Receipt. Could not load the $25 onto my Amazon account. - Went to the store -- can't help. You have to call the 800 #. - Called the 800#. Please email a copy of the receipt and the gift card. Done. That was two weeks ago. - I called back a few days ago and was told that it should not have taken this long. Someone will call me back. Two days ... Crickets. - Called Customer Service today. Over 40 minutes on hold; no answer. Tried the on-line Chat function. Was #110 in the queue. Horrible.

This company is a joke. 3 incidents as follows. I needed Toms deodorant. $8.00 plus. Usually $5.00 plus. I needed ibuprofen. They had store brand, 150 count. $10.00 plus. Walmart is $1.98 for store brand 100 count. Next i needed a Covid test, drive thru. Went on line and set it up. Got to the drive up and was refused. Said they had on record of the appointment. Off my Christmas list for ever.

I just had a prescription that was ready to be picked up and my roommate was already out running her errands. She had been sitting in the line for 15 minutes but when she got up to the window the lady didn’t show her face or an apologetic excuse to her leaving just a cardboard sign that said they were going out to lunch. I have never been to a pharmacy where everyone is gone on a break maybe it’s just a Walton way Walgreens trend. If you have prescription of any kind that takes a priority in your life and health do not waste your time and money on people who take priorities towards their lunch. Mind you my roommate had told me by the time she got up to the window it was just her and one other car behind her. Anyone else, any other pharmacy would have taken the 15 minutes to clear the line then clear themselves to go. Supposedly the whole pharmacy went on break together because when I had called to speak to a pharmacy manager they were on break too, how unprofessional!

Charged me double for an inhaler while I had covid. Do no use express pay (prepay) or they will allow your friend to pay for your prescription when they go into pick up you prescription. I contacted walgreens multiple times and never received any response.

Disastrous It is a pity there s no option to rate a ZERO. The servce in the pharmacy went from very good to disastrous in the last couple of years. Even to cancel their awful service becomes a mission impossible kind of task. Impossible to communicate with them either on the phone or chat ( the chat is really a joke, they tell you, " help is on the way, you are 75th in the qeue !" really ?). And they keep sending me medicine that I do not need and billing my insurance which falls in the category of fraud as I understand it

do not go to the Johnson city , NY location for a covid vaccine. i ended up leaving and scheduling mine through CVS. website says be there 15 min early. print out forms and fill in there. i got there asked 2 people about checking in. one person says their another says wait here. waiting inline far away to social distance been waiting for 30 min . finally told were i should be. a whole family came in a budged right ahead of us. now I'm waiting for 45 min. now I'm mad. I just packed up and left. went to CVS were a big sign says check in here for vaccine. went to window and was greeted and says appointment only. was told to go online make appointment. Walgreens has the same sign but no one greets you. Everything done online through CVS. paper pushing through Walgreens and no human will speak to you. it was a joke and the least professional medical staff have ever encountered. Did my forms all on CVS prior to going will make the process much more quicker and reliable . How about "are waiting for the vaccine ?Please wait here .Someone will be with you shortly" or a sign that says line starts here for covid vaccine .

When u announced a drive thru u pushed that it was not only for convenience but for those "seniors" who can't physically walk all the way back to where ALL pharmacies are. I went to drive thru asked for Wal Zyr D got a kid who obviously never bothered to get familiar with what u sell, spoke to a second person, then was told I have to come in. Why? You can readily ask for my I.D. as easily as u can ask for payment. You can't tell that I match my license? You are pathetic by making stupid rules above and beyond the rule by an inept congress that thinks everyone is making meth. Now due to covid big corporations are screwing their customers. The only reason you're a big corporation is DUE to your customers. WAKE UP WALGREENS!!

I ordered finger nail polish, liquid makeup, air freshners and other merchandise. The finger nail polish and liquid make up was broken and spilled out in the box all over my other products. I wiped the air freshners off, but had to throw makeup and polish in the box, in the trash. Called to Walgreens customer service and was told supervisors were busy, would get back to me on 4/1/21. I'm still waiting and no one has called me back. I'm telling all of my friends to not order ANYTHING from Walgreens! They have awful customer service. The liquids are packed that spill over all other merchandise!! It's horrible. This order was from Walgreens.com