WalgreensReviews of walgreens.com

This company should be shut down! They cannot keep up with the times even in the area of simple customer service etc. At the Gavin Road location in Bellevue,Ne I walked up to the front main check out counter, and the androgynous person is standing there playing games on their cellphone? I had to tell her I was ready to check out? I was the only one in line? She than laid her cellphone down so all could see she was in the middle of playing a game? Must be nice that Walgreens pays employees to play on their phones and collect a paycheck? Then I placed an online order for a disabled relative across the country to be delivered to their home. I placed the order on 4/2 and got FedEx confirmation of delivery on 4/12 that it was delivered. Only to get an email on 4/13 (today) from Walgreens stating I had been given a full refund for my order of 11 days ago???? I called Walgreens customer service to be informed that my original order was damaged and returned to Walgreens. Instead of Walgreens expediting a replacement order they just issue a refund? I spoke to the escalation dept. only to be informed that the escalation dept. no longer offers expedited shipping even for their errors. I already waited 11 days, now if I re-order it will take a minimum of another 5 days. That is a total of 16 days for laundry detergent, dish detergent and body wash? I was ordering from Walgreens only because they always ship items to this relative without incident. But after all the business I have given them they made no effort to help me get this quickly to my relative who is bedridden. I in turn placed an order online with Target same day delivery and will have it delivered to my relative tonight!!! Giving one star is a stretch for this review! Walgreens can thank me for this courtesy!

Covina walgreens management are profiling customers for stealing. management Didnt apologize for the mistake. And refused to give required information about themselves once the police was involved throughout a formal complaint.

If you are thinking about getting the covid vaccine at Walgreens Please Don’t!!!!!! You make an appointment just to wait over an hour for your shot. There is also off duty pharmacists who like to just stop by and chat when their are at least seven people waiting for the vaccine. I was waiting over an hour before Anyone was actually called to get the shot! Even as I’m writing this review I’m still waiting to be called. I’m talking about the Walgreens at 3300 Ramsey street in Fayetteville North Carolina

AwfulThe worst experience ever

The location in Covina CA should be investigated for profiling. It’s unacceptable!!

I completely understand the importance of covid vaccines and testing HOWEVER people also need to pick up their prescriptions. I waited in the drive through for 25 minutes and then drove off. Covid testing should be in a different lane than prescription pickup. Inside is busy giving vaccines. Terrible organization. The sick need their medication

The latest version of online prescription ordering is a failure. The old system worked just fine. The only choice is auto re ordering it constantly tries to double my orders. I tried to stop auto reorders online but it continues by itself. The online is terrible also I hate waiting in the drive thru waiting behind someone that ordered non prescription items. Using Walgreen now is ridiculous. You were the best convenient drugstore near flawless now, forget the online shopping pick up and offering to ship ( I tried it once the product never available and it was unavailable) go back to serving the customers quick and reliable. PLEASE or you will force me to shop at Walmart or Rite Aid or CVS

Waited 45 mins in line at the Putnam CT Walgreens and watched 4 people cut the line to get covid shots while the rest of the people were trying to pick up their scripts . When I finally said something about people cutting the line I was treated like a pariah by the girl behind the counter This is the most unprofessional pharmacy I’ve ever seen If you have to go to the Putnam CT Walgreens use the drive thru otherwise you can count on a two hour wait while they mismanage their store And to top it off they missed my wife’s script and she is now sick because of it thank you Walgreens for staffing your stores with such unprofessional and incompetent people. I will gladly do my business elsewhere and I hope this location closes soon