WalgreensReviews of walgreens.com

Terrible service and customer attention. The associate in the photo department at Walgreens 42 Blanding Blvd., Orange Park, FL 32073, has a very bad attitude. This has happened several times. They should replace this associate; he treats people very poorly.

Absolutely horrible! Fiance did a Walgreens telehealth visit to get a prescription, paid out of pocket for the telehealth visit and there was no where to put in his insurance information so figured ok fine whatever he pays a copay anyway at his doctor's he'll just pay this telehealth fee then update his insurance info by calling Walgreens pharmacy before we go in to pick up his prescription. Called the pharmacy for them to tell us his insurance is only covering 10 pills not 90 days and the reason why is because it needs prior authorization. The damn Walgreens telehealth doctor obviously authorized his prescription prior to sending it into the pharmacy or it would've never been signed off and approved by the doctor and sent to the pharmacy. The pharmacy tech says she needs to send it back to the doctor for prior authorization. Wth??!! How does this happen when it was Walgreens Telehealth and Walgreens Pharmacy Just makes no sense to me. Find another telehealth company. Run far away!

I I have been going to this Walgreens for years. And I must say that the customer service has gotten worse everyday. Today, for example Ms Yelian. Was not to say the list insulting. I got some stuff that were on sale. I took a picture. I say courtesy to them so they when I got to the front desk course it was not on sale. I have to get off the line go up back there with her because she kept saying to me. Oh are you sure you took it from there and then away the other thing that didn't Mark the price? I also have to go with her to find where did it say the price which was right in front of her. Very bad customer service. And at the end of the day she did not give me the stuff for the price that was marked that I have a picture for. Instead she went on to something about the BOGO and I paid from $3.99. I paid $14.99 for an item.

Pharmacy and pharmacist are all very rude they need to take pointers from Andalusia Walgreens they are 100 times nicer don’t mind answering your questions and not being rude about it I will be transferring all my medications to Walmart they are a lot nicer also

Walgreens pharmacy (Sharon Rd Charlotte) is where most of the income in the store is derived. I know this from buying a Walgreens (they lease) as an investment for a company I worked for. You would think they would answer the phone in under 15 minutes (so far) during business hours. The message is "we don't need your money" and you are not important. We all know "insurance" is what drives costs for medicines and doctors costs. Until we are treated like we matter, as the customer, vs the insurance company I see little changes. Publix has been much better and answer they're phone.

Just stopped by the Walgreens Store at the Parkchester location in the Bronx. It was approximately 1:30-2:00pm. I asked the security officer on duty a very simple store related question, I believe he called me a derogatory name under his breath. Not sure if he was having a bad day or not, but his conduct was incredibly unprofessional & totally unacceptable on a multitude of levels! He seriously needs to be investigated! Are these the type of employees you hire? I am deeply disappointed and super dissatisfied with this dehumanising treatment!

Why is it hard for people to have common sense? I came to drop off two prescriptions and to pick up one. Courtney, the heavy set caucasian girl they had working the window, was unnecessarily rude and disrespectful. I tried to ask three simple questions. 1. When will they be ready for pick up? Her answer: they'll be ready later. I don't know when. This isnt a clear answer. So I asked; 2. Would it better if I take them somewhere else because I am going to need them tonight? She got rude and started overtaking me mid question, her shift in tone displaying a distasteful attitude of annoyance towards me simple stating that I would need the medicine tonight, because they were immediately necessary. In response I asked for the prescriptions back and to pick up the order that had already been filled. Instead of listening, she threw the prescriptions into the ben and walked off. She ignored us for six minutes, clearly seeing us at the window. She didnt come until the store manage "Heavenly" was called. Courtney then would make an excuse claiming she thought we drove off. How did she think we drove off when she was looking at us constantly the duration of those six minutes? Her attitude changed immediately when she realized that we were on the phone with corporate filing a complaint. When it finally came time to get the prescription that was ready, she tried to hold my debit card hostage to force us to listen to her. My son, who is a Deputy informed Courtney in that moment that she was now committing a felony, which unlawful possession of a debit/credit card is a Class D felony. That is the only reason she gave it back. It is ridiculous how entitled and unprofessional people are. Half the time this Walgreens doesn't even have the antibiotics nore pain medications in after they claim they just had a truck. That makes me wonder if someone is taking them Where are the medications going? This is the Walgreens located at 2940 West Main street Dothan AL, 36305.

I ordered four bottles of face cleanser and within 15 minutes Walgreens substituted three of the four with a brand I don't even like. I called them immediately (this was inside of 30 minutes of placing the above online order) and the woman I spoke with said there was *nothing* she could do. She stated that I had "agreed" to allow them to switch out any product if the product I ordered was unavailable. I did no such thing, at least not knowingly. Walgreens, I sure hope this bit of unscrupulous corporate malfeasance is worth losing my patronage from now until the end of time. If Walgreens had been consciously *trying* to drive me away forever as a customer, they couldn't have done a better job. Goodbye, Walgreens. You were once great and now you're just a bad memory.