WalgreensReviews of walgreens.com

In the most recent update to our insurance through my employer, they made Walgreen's the ONLY pharmacy the insurance would cover. You were required to get 3 month supplies of your chronic medications or the insurance would not cover it at all. That's a real problem when Walgreen's is constantly out of the medications you are prescribed. And we're not talking complicated, name brand drugs, just the simple generic blood pressure & cholesterol meds I've taken for decades. I never had problems filling those medications until my insurance switched to only covering Walgreen's pharmacy. They are constantly out of common medications at all the Walgreen's pharmacies in my city, while the other pharmacies are having no problems keeping up their supplies. My doctor has started sending my Rx's in a week before they are due in the hopes of giving Walgreen's time to get the meds in stock, but it hasn't changed a thing. And, of course, they can't bother calling you when they get the Rx early and tell you they're out, nope they just mark the Rx as processing and I have to call them the day before I go in to pick the Rx's up to verify they did fill them. It's about a 50/50 chance they haven't bothered to fill them yet and don't know when they will be able to. All these failures yet they continue signing more contracts with health insurance companies that require patients ONLY use the Walgreen's pharmacies to get their Rx's. America, this is what happens with little/no government regulations. Walgreen's is continuing to be allowed to sign Walgreen's ONLY contracts with health insurance companies even when they are damn well aware they cannot handle the patients they already have.

Every encounter with this pharmacy has been absolutely miserable. Minimum wait time on calls for me has been 10 minutes. Then most the time they answer and say please hold for another 2-3 minutes. The hammond pharmacy is so so terrible with the pick up line. The shortest time I waited in line was 27 minutes!!! That is insane. More workers are needed or better enforcements on wait times idk but something gotta give

I used CVS for 35 years, moved and used Rite-aid then Walgreens bought out Rite-aid. WOW Walgreens Sucks,,,I have had more problems in the last 4 years than I have for the rest of my life. One word described Walgreens YOU SUCK!!!

Have to wait for over 45 to pick up or drop off prescriptions. Horrible service. There needs to be someone handling customers at the drive thru when there is a line of cars waiting. The service is the worst. I am bery disappointed. 168th and US1 Palmetto Bay Fl. The car in front of me literally has been there for over 15 minutes. That is crazy. No one asks you to be patient or even greet you. You just have to sit there and wait eternally until they decide to acknowledge that you have been waiting forever.

I went to Walgreens store #4017 in Sherwood, AR to get my prescription thinking it was ready by the text I had received. When I arrived, I was told it was not ready and I would have to wait. I waited 30 mins and they were getting the wrong medications ready which I thought they were getting the 2 scripts my doctor had just called in. Then they say they had the 2 my doctor called in and it would be a few more minutes. When I went to the counter again, I was told that they didn't have the one for my eye that was swelled shut and that it would be 3 days but they had the other. I told them to ring me up so I could go. I asked the lady running the store what Walgreen store had the medicine in stock so I could go by and get it today. She told me I would have to call myself and she would not do it for me and told the lady running the cash register to ring me up and get him out of here. At the same time another customer who had been waiting for over an hour was told her prescriptions were not available at the store after waiting all that time and walked out the door fuming. That's whats wrong is the poor customer service and lack of care given. Now it gets better, so I called the other store which was close by Store #10352 which is located on MCCain Blvd in NLR, AR and was told the medication was in stock and I could come pick it up at 6pm. Well guess what the medication isn't in stock, when I just called they told me they didn't have it and it would be tomorrow before they could find out anything. I think I will be changing to CVS pharmacy from now on. This is ridiculous and is a continuing problem that I have encountered many times. #timeforachange

I went to pick up some medicine last night. The signs on the door said masks were required for employees and patrons. As I shopped, the PA system repeatedly said they required masks and social distancing measures be adhered to. I was the only person in the store wearing a mask. I asked the cashier why he wasn't wearing a mask. He said "it's recommended but not required for vaccinated people" I asked if he was vaccinated? He said "No! I don't believe in it." He then wiped his hand across his mouth to wipe away the accidental spittle that got out of his mouth and proceeded to touch everything I was purchasing.

This happens at Walgreens in Grovetown Ga on horizon south parkway. My son had an appt at 4:15 and they request you show up 15 minutes early for paperwork. I asked the male lab tech if I could have the paperwork to fill out and he gave it to me. No one else was there for vaccines @ this time. 15 min later, I gave the finished form to the lab tech. I noticed another customer who had just arrived for his vaccine. At this time, my son amd I are 40 minutes into wait time, and 25 minutes pass appt time. 20 minutes later, the lab tech comes out and calls back the customer whom had just arrived. Honestly, at this time I am very frustrated. Finally, after being placed last, the tech calls my son back for his vaccine. He asked me repetitive questions (answers on the form). I answered and I told him we had been waiting now for 50 minutes. His tone changed to firm and a little aggressive. I then decided not to respond after the short conversation. I noticed, he began to speak to my son ONLY. He told my 13 year old son if he has any questions to call the store. It is not professional nor appropriate to expect that responsibility of a minor. Isn’t this why the form request an adult or gaurdian to be present with a minor? Unknowingly, the tech was unaware that I am a professional, a frontline worker, and I am well aware of unethical treatment. Also, I reported this situation to the female manager on shift. Names are kept unknown unless requested by corporate officials. Thank you

The worst prescription delivery service ever. I selected the delivery service for my prescription on Friday, and all I've been getting is the run around. Today is Monday and after going to the store myself to collect them I'm still unable to get them because they were out for delivery. I was told to call back at 8pm, I waited just to give them more time and was told that the delivery person is not back so I must call back tomorrow. It is now 8:21pm and no prescription.