WalgreensReviews of walgreens.com

I was on hold for over an hour and then it told me the staff went on a meal break. I stayed on hold for that 30 minutes and then another 25 minutes until someone finally answered the phone. That is horrible customer service. The Walgreens on Lewis and Pine in Tulsa should be avoided at all cost!!!

I an trying to schedule a damm covid test. Your system sucks!!!!!! Without appointment I can not get one.

buy one get on 50% advertised online so I ordered and low and behold, oh shucks we don't have 2 in stock so screw you.

On the evening of August 18 my grandson was bitten by a dog and was taken to the emergency room. After being treated we took the prescriptions for his antibiotics to the walgreens located at 6825 N Durango to be filled to so he could start these immediately. They took the prescriptions but wouldn't fill them because it was too close to closing time. That was irritating but even though the Dr had stated he needed to start these as soon as possible we hoped the 12 hour delay wouldn't be a problem. I showed up at 9 am, the first customer in the drive up line and was told after some language communication issues that it would be 10 minutes. I came inside to use the restroom while waiting and was treated very rudely by a store employee but ignored it. Went back to the pharmacy and was told that they hadn't even started to process my grandson's medications and it would be 20 minutes more. Went outside to do some work from my phone, came back in and was told it would be another 20 minutes. Almost an hour now. I watched the pharmacy staff standing around chatting with each other doing nothing to get orders filled. Watched the pharmacist talking on the phone. I finally lost my cool when after another 20 minutes the order still wasn't filled. I commented on how rude and inefficient this staff at this store was. After a wait of an hour and a half+ I finally got my grandson's medications, but I had to be rude to make that happen. Every person on the pharmacy staff, including your pharmacist should be fired. Not one of them did a single thing to expedite the process of preparing this prescription and were rude when they were called out on it. Either they don't have any idea how to work efficiently or how to speak to customers even if there had been a legitimate reason for the delay or they chose not to. I personally felt they were purposely rude to me because of my age. They felt they could be rude because I am old.

Very bad. More than 72 hours and I still not get a COVID-19 result !! The result is valid to 72 hours, so know what? Never ever back to Walgreen for any reason.

I had two friends suggest I preorder some necessary items to aid in my recovery from Covid. I went online with a grueling headache and placed my 10 item order. 1 hour later received an email stating they did not have the items I wanted and my order was canceled even though every item I chose showed available for pickup at location I had chosen. No matter if those items were out of stock, or not properly updated as showing available on the site, or someone was just too lazy to gather them for me I learned a valuable lesson. Walgreens is why CVS does so well. What a disgrace to online shopping! Would not recommend under any circumstances.

Horrible service at Phenix City Crawford Road location. Not enough staff to take care of the customers there and they cut there hours.

Walgreens Pharmacy - Store #7892 Located at: 3301 N 4TH ST Longview, TX 75605 I understand that in these times this pharmacy is busy and stressed but that doesn't give them the right to be inconsiderate and rude to customers. I had to wait 4 and a half hours in Longview last night for my son's medication to be filled then drive an hour home. If they'd actually attend to the customers there that they knew had been physically there waiting in line for hours instead of just saying they were too busy giving walk in Covid vaccines and 200 prescriptions for people that aren't even there to pick theirs up they might save themselves the stress from unhappy customers. I know I wasn't alone, I heard others complaining too. I was told it would take 2 hours at 4:30pm, it was finished and available for pick up after 9:00pm. No worries though, I have dealt with the decline of customer service there for over 10 months so I will be transferring all of ours to somewhere that is more considerate. I realize our 4 prescriptions aren't a big deal for Walgreens but it is to me and my family and it is not worth the stress or time, I'd rather pay more elsewhere.