WalgreensReviews of walgreens.com

Absolutely the worst experience. I waited ages for a prescription that was supposed to be ready, only to be met with rude staff who barely acknowledged me. The phone never gets answered, the website glitches constantly, and you get excuses instead of help. Would never recommend!

Walgreens is the worst place to fill a prescription. Long waits, status in App is not accurate. How are they in business? They suck.

Their phone system is impossible, hard to get to a human, endless waits on hold. Didn't use to be this hard. Their delivery system is also not good, lengthy delvery times, often late at night even when delivery is requested at 0930am. Bad. Bad.

Walgreens has the worst pharmacy doing business in America today! In fact, their customer service sucks, their website sucks and its useless, they have no email contact system, no live chat, nothing, which shows how little they care about customers. Their pharmacy is the worst…they overcharge for prescriptions, in fact, I’ve never in 50 years paid hundreds of dollars to fill one prescription…gold doesn’t cost as much as they charge to fill an Rx!! Their customer service sucks, they never respond or care about their customers. In fact, if they announced going out of business, I wouldn’t be the least bit surprised, because this is the same nonsense that Eckerd Drugs and Sears and Kmart started, right before they all folded, so mark my words this time next year Walgreens will be closing stores! The entire experience in their stores, photo or pharmacy ALWAYS sucks because the corporate doesn’t care, which explains why the employees don’t care! Don’t take my word for it, just look up the reviews on 5 or more stores in your area and you will see they get mostly 1 star and rarely 5 stars. If you fill out the Feedback form or post on FB…you’re wasting your time! No one will ever respond, no one will ever contact you to assist with your needs and no one will ever care at Walgreens! The company truly sucks now!

Walgreens on Gum Branch is the worst. They always have the drive through closed so you have to go in and wait 20 to 25 mins to try to get your medication. I may just have to switch pharmacy. Pathetic!

I went to the Walgreens near my house which is less than 1 mile away. The customer service at this location is absolutely horrible (16244 S.Post Oak Rd. Houston, Texas 77053#07213) This is very disappointing because this store serves a large community. No one greets you. There is always a lack of push carts, because the store clerks are using them for restocking etc. I recently made a purchase and again no greeting, no eye contact. The rep did not even mention the fact that I had cash rewards for $3.18. I had to ask if there were any rewards. She acted as though it was an inconvenience to go back and add my rewards. It is very disappointing to experience this type of customer care.

It is impossible to get in touch with the pharmacies I deal with in Massachusetts (King Street) and New Hampshire.

Walgreens staffing is to the minimum. Multiple times we have waited over an hour for a prescription at the window. Definitely transferring prescriptions to a different pharmacy.