WalgreensReviews of walgreens.com

I had my COVID-19 pcr test 2 days ago and still didn’t get my results. They don’t answer my emails. So I am likely going to miss flight because of this dirty pharmacy.

I had scheduled my COVID-19 rapid test appointment 2 days prior at the Springfield, OH location on S Limestone St. About 40 minutes before my appointment, I missed a call from the pharmacy, but I thought it was just a confirmation call, even though I had confirmed through email the day before. When I showed up to the pharmacy to receive my test, they told me they had run out of rapid tests the night before, and that they had tried to contact, through a phone call, everyone who had a scheduled appointment. They did not send me a text. They did not send me an email. They did not even leave a voicemail. Just one call. They could have done a much better job on reaching out to people with scheduled appointments. They had even sent me an appointment reminder email the morning of my appointment (my appointment was at noon). I know that the rapid tests are in high demand right now, but I can't believe that it is that difficult for pharmacies to count their inventory and to plan how many appointments they will be able to follow through on. In addition to missing a test today, I now have to scramble to try to find another available location for a rapid test. So thank you Walgreens for your "satisfactory" service today. 0 stars.

Overpriced when it comes to the pharmacy and most other items in the store. Also partnered with pwnhealth which takes over two days to get back test results for the rapid covid test. Absolutely trash company.

Both times I ordered online for same day delivery they were out of stock of many items that were listed on website as being in stock. Advertised rewards for buying over $100 or some other specified amount were vastly reduced, due to out of stock items that lowered my purchase to just under the amount needed to qualify for maximum rewards. Both times. When they text you that an “adjustment has been made to your order”, there is no option for you to make any adjustments accordingly. You just get what you get and it won’t include the rewards that were indicated, even if you clipped coupons, etc. Estimated rewards $46. Actual rewards $14. Your reward will be being placed on hold for over an hour trying to reach a customer service rep, who will listen patiently but unfortunately cannot do anything to help. Delivery person was prompt and courteous. This negative review is with Walgreens online/same day delivery and promo/rewards.

I am elderly and walk with a cane (do not drive). Two times I ordered same day delivery and the results were the same. The order was delayed. Did not hear more. Called the store; one time the order was there but not delivered; this time the person said there was no order even though I had a confirmation and a delay notice. Called corporate and was told to cancel the order and re-order. Coupons that did not get used when the order was canceled by Walgreens cannot be used again, so the price increases as a result. If the product does not get delivered today, tomorrow is a new week with different sales ( would most likely have to pay full price and without coupons as they are not returned to the My Walgreens card). Definitely would not recommend. When they mess up a price, the return can only be in a Walgreens card, which means you have to spend in order to get it back. Definitely not a good business model. Redid the order with a couple modifications for those items that no longer had a usable coupon; mostly same order. Same result, the order is delayed. Was told if they do not get the order processed before tomorrow, I will not get this week's price. What do they say about 3 strikes: 3 strikes and you're out. They are definitely out as a potential pharmacy plus.

Walgreens failed to give a Fedex package to Fedex even after I called three times about it. The pkg sat there 5 days. I finally had to go pick it up and take it to Fedex myself. Worst part is they entered "delivered" into the computer so I got a bill for $36 for it from Fedex and walgreens refused to refund me. I will never EVER go there again for any reason AND, believe it or not Walgreen`s has refused to even reply to the Better Business Bureau complaint !

The Walgreens in Elkridge, MD is an awful pharmacy. I got s message that my prescription was out of stock then heard nothing else. I called the next day and they said it wouldn't be in until Monday (this was Friday). Did they offer to send it to another Walgreens or proactively try and get it from them? No. Had to get the Pharmacist on the phone who told me their system is so backed up that they don't have time to do that unless the customer says they need it. Rite Aid was so much better.

this if about Walgreens kings highway port charlotte so i went online to see about covid vaccs and it said walk-ins and appointments so we go my neighbor needed to pick up a prescription and we were going to get the vaccine walk up to the ask a pharmacist counter asked the clerk and the clerk said NO! if i did that i would be here all day go home and make an appointment i asked if we could make the appointment there now he said NO! i don't have time for that go home and make an appointment online his exact words SO we are standing in line to pick up her prescriptions behind 8 people there are 2 people sitting waiting for the vaccine in 6 mins they were done and gone and the person went to the back room never to be seen again 2 mins later an instore announcement saying covid vaccines walk ins welcome another 20 mins and we now have 2 people in line in front of us nobody getting the vaccination the announcement plays the guy giving them never came out of the break room This store is terrible avoid it if at all possible