Marie C.
Walgreens took over $100 and provided no product
I ordered over $100 of stuff on line. I got a text saying package had been delivered. I’d been working right in front of my front porch - no delivery had been made. I called immediately and Walgreens agent #1 said I would be getting courtesy replacement and I would see he confirmation email. by the end of the day . Walgreens broke that promise, so I called again next morning. Agent #2 said I had to give it 24 hours after the time Walgreens said the delivery had been made to see if package showed up. Apparently, it must be common that Walgreens lies about the time of completed deliveries and actually delivers up to 24 hours later. Since delivery had supposedly been made at 1pm agent #2 told me I had to wait until 1pm to call back. I called at 2 pm, and agent #3 said agent #2 had been lying when she said someone could help me after 1pm. Agent #3 said I had to wait until after 8 pm to call back and assured me help was available 24/7. I called back at 9 pm and agent #4 told me no one was available to help because they’d all gone home for the day and to call back tomorrow. End result is that Walgreens stole my $100+ and has given me nothing but run-arounds in return. Don’t order anything on line from Walgreens.


