Sarah L.
Horrible!!!!!
If there was a zero I would give that! I went in for an interview and they never called me back!! I had to call them!! NO ONE EVER APPLY THERE!! VERY UNPROFESSIONAL!!!! The store in Danville Va is HORRIBLE!!!!
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Sarah L.
If there was a zero I would give that! I went in for an interview and they never called me back!! I had to call them!! NO ONE EVER APPLY THERE!! VERY UNPROFESSIONAL!!!! The store in Danville Va is HORRIBLE!!!!
Perl
Walgreens in Warrenton NC has a thief stealing medicine. I had a prescription refilled and picked up the following day. When I picked it up, got home and counted my pills, I was short of five pills. I contacted Walgreens and the employee conveyed to me that I might had dropped them. I counted the pills three times. Then they said they were going watch a video and call me back; I got a call back and was told it was filled with 30 pills, but I was short of 5 pills.I was told to come in and speak to the manager because they couldn’t do anything about it. I called corporate and I was told someone would get back with me in a couple days. I went @ 9:00 am and tried to talk with the manager that someone is a thief within the store of stealing medicine, (narcotics) whereas he stated it wasn’t. (but it is a controlled substance, where I have to show my ID). Which as a manager he didn’t follow protocols of requiring to see my ID. Apparently he didn’t want hear that an employee is stealing medicine through client’s medicine. He conveyed it was his problem. He never apologized for my inconvenience. With gas high, I had to make a second trip. I will not go back to Walgreens for anything, apparently it harbors thieves. The manager wasn’t customer service of someone telling them there is a thief working in the store. So, before you leave the store with your medicine; count every pill.
Antoinette H.
Warning!!! Walgreen chalkville mountain rd trussville al. They changed my prescription and said that's what the doctor wrote. I called my doctor and that was not what she wrote and they told me they only had a freestyle libre 14 day after i fronted them about it. Its so illegal to do this now i can not use it because i use the one with the meter and i do not use my phone. Noone is addressing these people complaints. Get rid of these people doing things against the law and treating people any kind of way. Please stop using walgreens!
Joy A.
I have yet to use one of Walgreens coupons and get credit for it. Why hand them out if they are useless!
tiffany M.
Really annoyed with Walgreens. My boyfriend and I had a vacation planned that required a rapid Covid test the day prior. We went to the drive through for our appointment at Walgreens and their system crashed (which is totally understandable, I know that things happen.) They told us they’d call us back when the system was working. With 4 hours until we had to leave for the airport we were scrambling to look for somewhere to take us for a rapid test and Walgreens shortly called back saying their system was up and to come back. We went and we tested. An hour later our results came back. Mine negative, and his positive. I called the pharmacy, and explained to them that we had to leave for vacation, and I felt the test was inaccurate because he had no symptoms, I was negative, and we quarantined all week to make sure we would be negative for our vacation. The woman on the phone said that it’s REALLY REALLY REALLY RARE to have a false positive. I told her I wanted him to be retested as I felt the test was wrong. She said unfortunately Walgreens cannot retest the same person twice in one day, even though he had no signs or symptoms of Covid. She offered to retest him in the morning which was nice, but didn’t help our situation. We had an at home rapid Covid test at home, which he then took and it was negative. Once I saw that I knew the Walgreens test was wrong. I called a local urgent care and they were able to squeeze him in and that test came back negative. If I didn’t trust my gut instincts, we would have missed out of an almost $2,000 vacation because of Walgreens policy. I understand Covid tests are usually accurate, and this situation is rare, but I want Walgreens to change their policy about not being able to test the same person twice in one day if they aren’t showing Covid symptoms. Certain events require Covid testing, and people can possibly miss out on important life moments from inaccurate testing. I know this is probably rare, but it happened to us.
Vanessa
Not friendly. I asked them not to run prescription through insurance and they did. This ruined my paperwork for this prescription to go under prior authorization. Very upsetting and not trustworthy.
Csaba K.
Puerto Rico... 4-5 people in the line for pharmacy,, takes 45 minutes to reach the counter and leave the prescription. Pick up, same situation, but they give you partial amount ( not available the full quantity) so com back do the 50 minuets line the next day for the third times, Absolutely not acceptable, shameful.
Jason L.
Walgreens Pharmacy, Yorkville, IL, Bridge and 34. Miss the old Pharmacy staff. New staff has zero customer service skills. Every time I go in to pick up a prescription, I'll stand there a good 5 minutes, even with nobody else in line. Nobody acknowledges me or tells me they'll be right with me. None of them smile, and they seem bothered to assist anyone at the counter. Several days ago, after waiting 5 minutes, I was told my prescription was delayed. I already had been out of a dose for a couple of days. When I asked the rep what the hold up was, she said I can try calling other Walgreens locations to see if they have anything in stock. Why am I having to chase down my medicine?? Why aren't they making any effort to help out??? Oh, and nobody follows up with me either. I have to constantly keep checking. Now over a week has gone by without my medicine, so I tried calling today. Waited several minutes just for someone to pick up the phone. After I explained my situation, they told me to hold and never picked up again. Now that I'm a week and a half off my medication, I have no other option but to transfer to another pharmacy that cares about my health. It's a shame because I've been a customer at this location for 13 years. Extremely disappointed and disgusted with this level of service, especially with people dependent on them for their medications.