WalgreensReviews of walgreens.com

Horrible online-shopping customer service! 10 days after ordering, 2 glass jars of coffee arrived BROKEN, with coffee and glass pieces spread all over the delivery box. When contacting their customer service, their representative (even after talking with her supervisor!) suggested NO Compensation whatsoever, just a refund (which means I just waited more than 10 days for nothing) or a "courtesy" order (which means they will snd my order again, and I'll probably have to wait about 20 days for a coffee that may or may not arrive in one piece...). They didn't even think about suggesting some kind of compensation, even a small one, like a few dollars coupon for their website/stores, or anything, that will make them look as if they take responsibility for their mistakes and care about their customer service at all...

Went in because I thought I received the wrong prescription as it was another completely different name than what I’ve always gotten for years. I went in and asked and the pharmacy tech, she was extremely condescending and was talking down to me as if I was stupid and should know that they are the same thing. Did not even give me a definite answer and overall was rude.

Walgreens 16th Street Ceadar Rapids IA so I walked in to use my coupon and the machine wasn't working and he just said "I'm sorry mam" just stood there waited until it worked.

I walked into Walgreens on rt.22 Whitehouse N.J. for flu-shot Sept.30th. I was told they were all out and would have a batch in next week. I went back following week Oct.9th. I was told a few came in and were all out at this time. Told to call to check to see if and when it is available. Huh? As a long time customer and a senior, i'm not happy with this push to the side and phone-tag your problem attitude. Walgreens,you can do better then this !

I made an appointment to get a flu shot at the Sherman, TX, location. I printed off the registration forms and had them filled out. Instructions said to arrive 10 minutes early. I arrived 15 minutes early. There were no instructions posted, so I walked up to a service window and stood there for some time. Finally the only clerk on duty said, as she walked by, “Do you have a question?” I told her I was there for a flu shot. She said, “well, I’ll have to check you in, and there’s only one line.” I was the 6th person in the pickup line. There were cars around the building waiting for the drive-through. This one clerk was waiting on both. She’d help one person in the store, then one at the drive-through. Over and over. I did finally get to the front of the line and got registered. The clerk then said, “I’ll give this to the pharmacist and she’ll be with you as soon as she’s able.” She directed me to a seat. I waited and waited and waited and there was no indication the pharmacist had any intention of coming to give me the shot. Finally, 50 minutes after arriving at the pharmacy, I went to the window and asked the clerk to take me off the list as I was unable to wait any longer. Yet night after night I see TV ads hawking their flu shots.

I don’t know about the other Walgreens but the one on 5th street sucks. My Dr prescribed a Rx for me n it was over the counter well first of all they should’ve told me this and I would’ve bought it. Here I am walking around with a clogged ear for two days going back and forth between my Dr and the pharmacy. Finally my Dr’s customer service called to let me know. The customer service called me the next day I just missed the call at least Walgreens should’ve called me personally. One time Walgreens called me to pick up a Rx when I go it’s not even ready they should get organize oh how I miss Rite Aid.

The prescription reads differently then how much your suppose to use . So Instead of using twice a week I used everyday for two weeks. Thank goodness it was just for hormones I am going to be transferring my prescriptions. They also call and say a prescription is ready you arrive two days later and its not ready, been with Walgreens for years never had this many problems before there losing a loyal customer. allso not very friendly anymore the nice ones all left I guess.

Pharmacist are just order fillers, you are not special, you do not control me, my medicine, my insurance or anything. You are the order taker, only. Customer pays your obnoxious ass, I control my insurance, not you. I control what I buy and when not you. I decided how I pay for it and when I need it. You are an order fillers, that's all.