WalgreensReviews of walgreens.com

Prescription submitted by 9am in the morning. I was in line at the drive through at 3pm with 10 other cars. There are two lanes being serviced. I waited 40 min only to be told your prescription is not ready. You will need to leave the line and park and wait 15 min for the pharmacist to fill and then GET BACK IN THE LINE. I said I’m not leaving the line. I will wait. They bring the pharmacist out to the window first who tells me to get out of line and wait 15 min to fill or he won’t work on the prescription! Next they bring the pharmacy manager to the window who proceeds to tell me to also get out of line and wait 15 to get back in the line or come in. Pharmacy manager tells me they have to service all the cars behind me so I can’t wait another 15 min in line for my prescription. I have my dog in the back seat. HUMMMM…..they have now forced me to leave the line and go inside or get back in the drive through line in 15 min. The lanes now have another 12 cars waiting. My prescription was given to me 30 min later….after I left the drive through line and went inside the store. I’m leaving this Walgreens nightmare store chain for good!!!! Figure it out Walgreens!!!! Your customers are being patient and you can’t figure out why your business model isn’t working!! Horrible horrible management and service!!! All about control and not customers. Bye bye Walgreens!!!

The Walgreens at Quince Orchard Rd. in Maryland has the worst pharmacy! They are so slow, never have your prescriptions ready, and don't even bother using the drive through! You'll wait for 30+ mins for anyone to help! They don't understand the idea around a drive through. They will take care of 5 customers waiting inline-inside (while you wait in your car). I literally had to ask if it was my turn yet and they said no. SHM. I saw the last person in line walk in while I was waiting in my car!! The worst customer service ever!!!

Walgreens Naples at 951 & Immokalee. Don't bother trying to call the pharmacy. First of all, their customer avoidance system babbles on for over a minute about pharmacists lunch break before getting a chance to make a selection. If you get put on hold, and you will get put on hold, you can just hang up. They NEVER pick up. I'm on day 3 of hour long holds ending with a hangup. These people suck.

They fail to send out- delivery the meds- making her run out. And then we go in to pick them up and it is still not all ready- pharmacy is closed from 1.30pm - 2pm. Liars at best. How many times should you to call to have them send out meds- should not have to double and triple check- only find out they still did not send it out. Insurances pays for it- covered for free- yet they still try and charge a fee for it. Lots of BS from South Haven, MI pharmacy.

We were out of town when my prescription was refilled. Another family member has the same prescription so I borrowed medicine from them. I called the pharmacy and they assured me they wouldn’t put my prescription back and I could pick it up when I returned. They texted me saying the same thing. When I went to get the prescription today they had put it back. Now I am short a week’s worth of medicine. They tell me there’s nothing they can do.

Walgreens in Rossville staten island, ny, is TERRIBLE! Whenever I pick up my medications, they can never find it! The store has no self checkout, lines are long. Store needs to close down, or new manager takeover!!!!

Like many before, there should be “Negative” star option when it comes to the pharmacy at Hillsborough and Countryway. Walgreens you have lost a 22 year customer because of the ridiculous rhetoric from “Steve L” This pharmacist refused to give me 2 medications that have 3 refills! Let me add that I picked up those same medications from that same pharmacy a month ago. He should be prohibited to be face to face with a customer. You denied me, stage IV cancer patient! Do better Walgreens, do better.. I immediately called CVS and transferred all my prescriptions and also called my dr after hours to call in RX to CVS with ease. This was the worst experience, his poor customer service skills, his lack of ability to communicate has lost my business for good. I intend on letting everyone know of my poor experience. Not even your customer relations could provide a satisfactory resolution. You simply don’t care. Walgreens you need to know this and consider putting “Steve L” behind the scenes, he should be prohibited to be face to face customer contact.

Walgreens pharmacy has failed to fulfill one of my meds for over a week now , it’s been approved by Medicare for over two years, now they are having issues with their Medicare side and they keep telling me it’s the billing department, things I don’t know and ultimately I don’t care , they are supposed to solve this issue or let me know what I could do to solve it 😡😡😡😡😡😡