WalgreensReviews of walgreens.com

I attended Walgreens located in Chicago ,IL on 30 N Michigan Ave Chicago ,IL 60602 today around 10; 25 am I asked to get some body wash the young lady had a nasty attitude. I said you seem like you had an mad moreover , I just asked for some body wash. She proceeded to wanting to argue. I ask for the supervisor she was the supervisor name Tierra . The customer is horrible there people with attitudes on there phone and act they don't want to help anybody. I made several comlplaints there and they still have done anything and I won't be back .

Our Walgreens pharmacy in Camas Washington closes between 1:30 and 2:00 for lunch. Others say that Walgreens doesn't care about their customers and this proves it. Today is Thursday and my prescription was ordered last Monday. This morning they texted me then their robot call around noon to let me know the prescription was ready. I have to drive 15 miles to their store and arrived about 1:30 to find out they were all out to lunch. I had to kill time for a half an hour so that I could get my prescription for $3.65 and complain about their hours. One of pharmacists told me that their lunch break is the only break they get all day and that they get FIRED if they don't take it. After driving 30 miles round trip I'm still angry at the policy. It's insane to be closed at a busy store during regular business hours. They must be getting their MBA's from Harvard to have a stupid policy like this.

My store folks in Siloam Springs are great. MANAGEMENT ABOVE THE STORES? Cowards? Who knows? I called District in Springdale AR today to make a complaint about the fact that the Covid line hangs up on you after transfer. Summer answered the phone and about a minute in without a word, SHE hangs up. Going to mail order because of that last sentence. Thanks Summer... Terrible customer service.

Walgreen's attempt to allow online ordering has been greatly disappointing based upon my two orders. From my experience I observed complete dysfunction and lack of ability of walgreen s to deal with even simple mail order situations. My first order was 2 day ship to store. However, after a week of waiting and seeing the shipment was not moving I called and cancelled the order which the cust service was able to do. However what I encountered a month later when I tried a ship to store order really showed to me that Walgreens has a very long way to go to support non-pharmacy mail orders. Case in point. My order was a ship to store but the store was out of state. So within minutes of placing the oder I called to cancel the oder. And the cust service rep told me she did not have ability to cancel order and that I would need to call the store to cancel. Very confusing and perplexing as one would think that canceling an order within 30 minutes would be a no brainer. Doubting the accuracty/validity of the first reps response I went to online chat.. and was put in queue position 39 where I waited for 15 minutes. Again I stated I wanted to cancel my order. Was told that orders are processed so fast that the rep could not cancel. Better yet was told to wait to it is shipped to store and that I should then call the store and tell them to return it and then I would get my money back within 30 days or so. Very surprised to find walgreens lack of forthought and preparation for what is a common request... cancelling an order before it ships. Instead Walgreens process is to pick, pay to ship to store, have store pay to ship it back, and pay to have someone process a refund. Walgreens needs to do its homework and provide appropriate and standard mail order type of transactions such as cancel anytime before shipment. i WARN OTHERS TO NOT USE NON-PERSCRIPTION SHIP TO STORE as I feel walgreens is not up to the task.

Walgreens website was designed by clowns. Takes you to places you don't want to go and then just locks you into nothing with no where to go. Their covid vaccine program is crap...

I like Walgreens.....but I think it is very insensitive to not give customers an option to redeem their points!!!!!! Bottom line.....why do you need my email? Just be honest and say ......"we want to sell you more"

DO NOT GO TO WALGREENS FOR COVID TESTING!!! THE LAB THEY SEND IT TO IS IN TENNESEE!!! MY FRIEND HAD HIS DONE ELSEWHERE AND HAD HIS RESULTS THE VERY NEXT DAY. IM IN MY FIFTH DAY OF WAITING FOR RESULTS! RIDICULOUS!

Guess I shouldn’t expect much after seeing the same rating I am giving. The store itself ok it pharmacy horrible