WalgreensReviews of walgreens.com

I called on Saturday 8/20 to refill my prescription. I was told by Walgreens that it had no refills. On Monday, at 9AM I called my Doctor and left a message requesting a refill. By Wednesday 8/24, I called my Doctor again and was told that there were 8 refills remaining on my prescription. I called Walgreens and they had "no idea" why I was told there were no refills. This is not the first time this has happened. The recently deleted one of my medications from their computer. I had to ask my doctor to call it in again! Again, no apology, no response. After being a customer for over 15 years I am seriously considering switching to another pharmacy.

absolutely awful. Paid for first class mail on a package of lemon mint ricola. Supposed to come from Illinois to Massachusetts. They sent it to Texas on the wrong side of the country. I have no idea if i'll ever receive my order and they charged me 5 dollars just for shipping. When the bag of drops was less than 4 dollars. Should have taken like 2 days, 3 tops. And i'm still waiting worst service ever.

Ok so I went to pick up the pictures that I was waiting for a full week because after I got the email saying that the pictures were ready I went in the store and there was no pictures done. I went to pick up my pictures early this morning and I was greeted by A store clerk which we discuss the hundred pictures for $20.20cent I wanted to buy the extra 5 x 7 that I have printed went he called the manager name karisma She completely change my order around and wanted me to pay $40 for the total amount of the 4 x 6 pictures in addition full price for the 5 x 7 Bad customer service !! In the photo center there’s never anyone there and I will suggest to print any pictures by the Walgreens that it’s not reliable The store manager was rude and and very unprofessional, I would never use the pharmacy or the photo center ever again A concerned customer

What the heck... no matter when I go into my Walgreens the pharmacy is a wreck. We are randomly closed. We have a 30 minute line. We do not know how to communicate with the doctors office. Etc.

Totally poor pharmacy experience on multiple occasions. Scripts have been delayed due to the ineptness of processing insurance, scripts denied because of calendar errors. Terrible communication between physician/pharmacist. Pharmacists blame the doctors for not calling in scripts, yet when all is said and done it’s Walgreens that drops the ball. Never the same pharmacist either, always someone new on any given day/hour. I’ve actually met more new faces wearing pharmacy jackets at Oldfield Crossing Jax FL location than servers at the Starbucks drive thru. I’ve met Matthew, Adrion, Cari, Nathan just to mention a few. All pharmacists from that same location and all lemmings. They lack discretion and compassion for folks who need their help. Absolutely no consideration to patient needs, or physicians instructions. If it doesn’t fit with Walgreens “policy” it doesn’t matter what your physician prescribed. If your prescription actually happens to get filled and you don’t pick it up in a few days it gets pulled and returned to the shelf only to have to be re-filled again. There has got to be a better system and vendor. I honestly expected more from pharmacy professionals. Stay away from Walgreens, if I could give them zero stars I would.

Cashier started to get upset when asked to remove 1 toilet paper, then cancelled the whole order, began to ring up all items, having a hard time with a coupon, then once that was solved, began to ring up items again, I tried to explain that she already rang them up, she got very agitated, saying she did not and that she had deleted them items, i began to look on the card reader and again said yes they have been rang 2 times, she grabbed her computer screen twisted my way said find it and show me. (I did) that was not enough she continue to ring the items again; I said look lady let's just cancel the order and get someone else to ring this up, so we can both be happy and not confused, she started screaming don't call me a "lady" my name is Debbie. Manager came over and told the customers to be Quiet as her employee continued. Manager took us to the photo and rang us up there. I shop there at least once a month, never have experienced such horrible service. Manager, herself did not apologize for the mishap, even had other customers involved that had no idea what was going, all they seen is the manager taking us to the photo and cashier continue to say things. With Cashier- order $56.12, With Manager- 34.23. over $21.89 over-rang items.

This pharmacy is the rudest I have ever experienced. I just spoke to Y____ who was no help at all and was extremely short and rude. Obviously Walgreens doesn’t appreciate their guests. The manager of the pharmacy should send the staff to customer service training. Alex Morales

Terrible customer service. Randomly closed for no reason. You go to pick up your medication and they are closed during normal working hours. This happens frequently in my experience.