WalgreensReviews of walgreens.com

Waiting at Walgreens Pharmacy : Kirby Whitten and Stage in Bartlett TN…. Nobody cares if you stand here in line for an HOUR to get medicine called in 8 hours ago! Stupid people!

I have had so many problems with my prescriptions. They never get filled on time, and they are always out of one of them and almost never bother to tell me. I will NEVER be doing business with them again.

This Company has gone down the toilet in recent years. The people that run the stores have zero personality and zero skills for the job that they fail at. The store itself is packed with zero talent and I have been having problems for years and just cutting back on all my perscriptions going to smaller neighborhood places until I will not use Walgreens at all anymore. i WOULD LEAVE NO STARS IF i COULD.

Went to Walgreens with my 85 year old mother who had just be discharged from a 3 day admittance in the hospital. She had been seriously sick. The Doctor has called a prescription in to Walgreens. We went through the drive through and discovered their computer did not indicate a prescription was sent yet. We waited a while there outside. I decided to go inside to check. My mother was extremely exhausted but insist we get the medication before going home. As I approached the waiting line. I heard the pharmacist ask the rep. was this the lady at the drive thru. She nodded yes. I didn't know we had make this much of a memorable impact at the drive through. When my turn came up to go through the counter, the rep (same lady at the drive thru) left the counter. (Okayyy) I went to another open counter when I heard the same pharmacist exclaimed "these urgent care people will have to wait. Now I really didn't think we were that famous. The lady behind the counter check to see whether the prescription was in the computer. In the meantime, I check the discharge papers. When I looked up, there were two workers there stareing suspicious at me. (I promise I hadn't ask for illegal drugs or anything just antibiotics) The worker advised the other one that she told me it wasn't in the computer. I had never been dealt such a humiliation from a pharmacist at a hospital discharge. The treatment was over the top and not deserving. I had to travel back to hospital with my 85 year old tired mother and got them to transfer the meds to CVS where I was treated like a regular customer and not a nuisance. Horrible experience.

If I could give a below 1 star, I would. My doctor sent in a prescription at least an hour before I got there and it wasn’t ready. OK, I can wait a little while, we’ll after waiting at least 30 min-to one hour they told me they didn’t have any. Wouldn’t transfer it to another Walgreens and they were all closing soon. Horrible service!

They removed bad review. Here is my original post: “ Worst experience Your business is a JOKE, absolutely a JOKE. I ordered Burberry parfum online, went to the location to pick up a bit early. I asked staffs over there to help me, all i got is “we dont see your order” even though I gave them the confirmation email. Also, the staff lady told me they dont have the kind I ordered here. So that means, Walgreen website is NOT updated. Fine, i bought another one because i need it for the birthday party. Came home, got another email for the online order said “ your order is delayed”. Lying game started. Then later one, I got another email saying “you have cancelled your order”. Excuse me, what? You delayed my order, then your lying system found out you guys did not have the item and cancelled my order by itself and blamed me it was me cancelled it. I contacted support, a guy called me, he did confirm that he did not find anywhere that i cancelled my order and it was system error. That all, so much frustration and very bad bad experience with Walgreens. I hope they can read my feedback and find a way to improve their service because honestly support did NOT do much to help client at all, both online and in store as well, location at Happy Valley Oregon” Then they responded “it cannot be published to the website”

10/30/22 @ 11:00a.m. I bought several items that totaled $102.76; first of all the person behind the counter (young lady) didn't speak one word to me; she rung up my items, didn't tell me the total I had to ask what the total added up to and then she bagged my items and I used my bank card to pay for the purchase; she handed me the bags without one word so I said to her "you can say thank you for shopping with us" or "have a nice day" or "enjoy your afternoon" but you didn't even have enough consideration to even tell me the total of my purchase, I had to ask; I said to her if you don't like your job maybe you should work somewhere else b/c you don't have much of a personality to even be working at this store. I use to shop at CVS Pharmacy at least there the employees were very nice and helpful. I do believe that's where I will be shopping from now on.

Automated pharmacy recording stated my prescription was not ready. After two days of waiting, I called to talk to a human to find out what the problem was. I literally stayed on the phone for TWO hours and after working my way to being answered, I was disconnected. The Napa store repeatedly leaves phone lines unanswered. Luckily I was able to call American Canyon, speak with a human, and have my prescription filled within an hour. And the added bonus … they have a drive thru which Napa doesn’t. Zero stars for the Napa store and the five star for the American Canyon store.