WalgreensReviews of walgreens.com

Was told my prescription was picked up and it never was,never got through, kept getting disconnected after 20 plus minutes each time,I had to call my doctor and have a new script and now I pay out of pocket, seriously!!!

Extremely disappointing experience. What should have been a simple process turned into a frustrating ordeal due to poor communication and lack of follow-up. I spent far too much time trying to get updates, only to receive conflicting information each time I contacted support. The biggest issue was the lack of accountability. Promises were made, but nothing was resolved, and no one seemed interested in taking ownership of the problem. Long wait times and unhelpful responses only added to the frustration. I have been a customer for a long time, but this experience has seriously damaged my trust in the service. There are too many other options available to justify dealing with this level of inconvenience. I would not recommend Walgreens based on my recent experience.

I have been trying to get a prescription filled for two weeks, first the computer tells me to pick it up one week later, then I go in person to pick up, then the attendant tells me that the doctor has not responded to the fax sent which should be investigated because the doctor says that the prescription was refilled, then I go back to Walgreens after getting a hard copy of the prescription from my doctor and the attendant tells me that it will be ready after 6pm that same day, I go the next day and the attendant tells me that the prescription will not be ready for a couple of days. In addition, you have to stand inline to turn in the prescription hard copy, this is a nightmare. If I could rate you less, I would (-3) negative three or worse.

This is the worst experience I've ever had with a pharmacy or doctor ever. I'm not usually one to write reviews but I think people need to know this. I used their online prescription refill service. First of all, even if it seems like it'll be cheaper and easier than going to a doctor in person, I assure you it is not. The doctor was not even in the chat long enough for me to ask a single question, and the wait time for a response was often much longer than 12 hours. Even when there was a response, it was not a doctor, and they do not provide any helpful information whatsoever. They have hidden "guidelines" that they fail to disclose before they've taken your money. Even if you do eventually get a response after 12 hours, they will send you word for word the same message that was already sent 12 hours before. Absolutely horrific experience, so please spare yourself the time, money and frustration. This experience was so bad that I don't even want to shop in their stores again.

Walgreens in Homewood, I’ll pharmacy is horrible!! Extremely SLOW SLOW SLOW! Disrespectfully slow and extremely understaffed!! Definitely switching my family 🙄

The Doctor, was very agreeable. He gave me a prescription for an over the counter medication I felt that created disappointment for the reason why I sought out the doctor in the first place.

I never ordered glucose test strips and I was charged for them without me knowing that I was getting them because I thought that I was getting my pen needles and when I saw that they were test strips I had the unopened boxes and I was told that I cannot return a prescription!! It doesn’t say that on my receipt!!! Walgreens has cheated me and I am going to another pharmacy and spend my money on what I ordered and get a cheaper price and better service.

80th Ave 159th street. Worst pharmacy ever. Dysfunctional every time I have been there , absolutely no one knows what to do. If you have options, go somewhere else!