WalgreensReviews of walgreens.com

Looking at reviews, this store got 84% ONE star. Personally I give the recorded messages no stars at all. For four days in a row the messages were stuck on "sorry for delay...there is one caller ahead of you." One of the days was Xmas Day, when the store was closed! Finally today I talked to the pharmacy...by calling the national contact line, and a charming lady connected me to my Walgreens pharmacy here in Indianapolis and monitored the call herself (store at 10th & Arlington, where panhandlers roam). Then a local friendly staff member said my Rx would be ready in five minutes--and it was!!! (Since I am sick, I sent a family member to pick it up--I sneezed twice and he was home with my pills!) The problem? Lack of staff, the pharmacist "left" (ran away?), staff were doing their best to fill prescriptions, and yes, the recordings could be better. This store is attractive outside (new, modern, nicely landscaped; in fairness, the panhandlers are not the fault of Walgreens and a guard is on duty to chase them away); clean and neat inside, has great merchandise, and LOVELY employees. But having to wait HOURS or DAYS for a script to be filled is NOT acceptable. Walgreens is fabulous for buying online/shipping to home. I've ordered online loads of times--my order arrives in a day or two, always perfectly packed. The employees, merchandise, physical store, online shopping all get five stars. The recorded messages are liars--misleading, unhelpful, skimpy--but cheerful! Sorry, the RECORDINGS GET NO STARS. But the employees are wonderful--FIVE STARS TO EMPLOYEES AND OTHER ASSETS NOTED ABOVE. A kick in the pants to the panhandlers and whoever puts those recorded messages together.

Is negative five stars possible? Been trying for weeks to schedule injections. I am high risk, And I do not have a smart phone. The app via the computer does not work! When you schedule. And then when you get the confirmation. You then go in., and they tell you they have no record of it!! Then all operators and Pharmacist's at the store and including 1800 Walgreen's refuse to help. Then when asked for help, or what to do they, get rude. Such poor service!!! Ended up scheduling 3 separate times, Over several other dates, weeks after. And once by phone, each time I was denied despite having confirmation code. Went in today to get my regular medication- I was told it will be a week before I can get my Meds- Because of staff shortages! They told me I should try and change pharmacy's. Thats a whole other hassle in itself. How did Wal-Greens go from being amazing and Competent for years, to less than acceptable today. I am very Disappointed.

I have been a customer of the Wenatchee Walgreens for over 20 years. It continue to get worse and worse. They don't communicate with the doctor and the insurance. You don't find this out until you come to pick up your medication which some of that is vital. They close exactly at 6:00 p.m. and are not open on the weekends. Because of their lack of knowledge or unwillingness to work with the doctors it all becomes a huge hassle for the customer

If you have over an hour spare to wait in line longer than an aisle, then this is the place for you! Pharmacy staff never call for assistance and walgreens staff never check to see if they need help. Drive through is always closed. Pharmacy staff are very nice but customer service (wait time control) is non existent. Even though I am posting 12/23 this has been my experience most of this year so I am not hopeful of any changes :(

Ordered on line and the product weren’t available but the web site still says in stock. I cancelled two scripts. Went to pick up a delayed script five days and she was giving me meds I never took before. Received three scripts for the exact same medication in less than a month. Getting dangerous. Transferred all active scripts to a good and reliable pharmacy.

A prescription was sent to Walgreens 8 days ago and still not filled. I was told they where out of the product in store but would have it the next day from their warehouse. My wife stopped there on day 4 and was told it hadn't arrived but they didn't understand why. I called there 2 different times trying to get someone in the pharmacy and was on hold the first time over 20 minutes and the second time I called at 11:15 am and held until 12:30 when they shut down for lunch and never was able to talk to anyone. If they had any competition they would be out of business. All Walgreens I have been to are the same, seems they are all understaffed and the employees they have all extremely busy. I find them to be a lousy company.

Can i give a zero?? Either walgreens has The worst frequent shopper program ever or the worst trained staff. A while ago i had $20 Bonus cash—during the transaction to use it, the electric flickered and sale was lost…so were my $20 bonus—their answer? “Call corporate”. I boycotted for 2 years— my husband goes in the other day and at the end gets a seven dollar bonus bucks coupon. I go to use it and the guy says oh no this as it to your bonus dollars and you can use it next time you come in. I thought that was pretty flaky but I said OK. Today I went to use my total of $16.61 in bonus $$ and at check Out it said I could use five. I asked the guy why can’t I use all of it and he said you have to use it in five dollar increments. I said fine then do 15 and he said no you can use five. I said keep your stuff, and I will never come here again! What a scam.

They understand how the buss pass work yet they lie and misrepresent how it works to make money . They refuse to refund the amount on the card. They said that loading it with value was immediate but that information was not true.