William S.
Terrible Customer Service
I paid for my prescriptions in advance and even let them know I was coming; as I was prompted to do. I go in the store and pharmacy is closed at least 45 minutes before closing time. A sign directs me to go through the drive-thru. An employee in the store tells me it is “protocol” to do this when there is only one person in the pharmacy. I drive to the drive thru to met by a girl who tells me how many times she has been yelled at that day. I must provide her a code to pick up the prescription, which I was not able to find and she refused to help me. I was told to leave since there was someone behind me. I did that and went back through the drive-thru after finding the code. At some point the female employee pointed out that I “rolled my eyes” after I saw there were in fact two employees in the pharmacy. She asked me if I was accusing them of lying, which I declined to answer and left with my prescriptions. Absolutely horrible customer service.


