WalgreensReviews of walgreens.com

Walgreens store 104-25 Queens Blvd has a very burnt out male pharmacist who is always on the defense and finds it difficult to be pleasant. Errors are always the fault of someone or something other than the location. Please get them some help and training.

Walgreens is great. Where else can you listen to the employee's lunch hours for over half of the contact recording? Just fantastic. Keep up the cutting edge marketing.

Slower than slow. You wait10-15 seconds to clip one coupon. One coupon at a time, 10-15 seconds at a time. Deals in store as advertised on app… never align with what the app says. From prices to deals, it doesn’t add up. I can’t shop in store without having to watch every little thing or they over charge quietly, miss their own advertised deals entirely, miss coupons, miss rewards, miss Walgreens cash. They are a miss in store. Their outdated systems try to take on more than they can handle. The stores can’t even get the prices right at the register… forget about the app! Don’t rely on it with trust. Same thing. Advertise a coupon and a deal so you clip coupon and add to cart. One or the other might work, rare that it all works together. Half the time they advertise and offer with a product but when you tap to see… no offer no coupon, just an explaination of the product… like wow! Great offer lol. Simplified opinion… They cant keep up on their own offers on any computer system they have. The fact that it’s been like this for years and they updated everything… policies and all… but their systems still failing at honoring them… I believe they are playing it off as a blind ignorance but they should ought to know what they are doing by now. Ik the customers do too… but does Walgreens know we can’t trust their electronics to honor their advertisements??? It’s been long enough… OF COURSE THEY DO!! It’s 2022… computers are only as smart as the programmer/user. We are still going to the moon and they can’t get a simple program to add up… I think not.

No customer service.

I went to return an item that I could not use because it was not the correct size. I had the item and the receipt. Purchase on Wednesday night. Was taken back the next day. First they act as if she could not get the receipt to work to pull up the item and then she needed the manager to do an override because of the price not only that she need to see id for me to get a refund. This is crazy to me I paid with a card just return the money back to the card. Granted I did not have my id but I would not have thought I needed to get my money returned to me even though I had the important things my item and the receipt and oh and the card that I used to pay it with. This is the dumbest policy. Other words we will take your money but you can not get a return if it doesn’t work for you. Deal with it. Sad and stupid

Needed a 2nd Covid booster for travel; my pharmacy had no available appointments, so I went to another Walgreens. Made an appointment online, filled out all the paperwork. Got to the store, let them know why I was there, they said they couldn't access my "paperwork". So, I filled out again. It was 15 minutes past my appt time & the PharmD RPh called me in; I ask if he was the only one that could administer the vaccine, he said no, the pharmacy techs could. I ask then why was I waiting for 15min. He then begin to demean me by saying that he waits for 30min to an hour at a doctors appointment & that he wasn't just doing vaccines all day. I felt his attitude & approach was less than professional. I will not be using that Walgreens again.

Walgreen's cross pharmacy cooperation has become nonexistent, confusing doctors, pharmacists and customers alike. Refills can now only be made at the location which received the original prescription--terrible for travelers, especially in the summer.

Monday I ordered a product which was not in stores nearby so I placed the order online. Was to be sent via FedEx with a 3 day delivery. Product still hasn't shown up and Walgreens has yet to tell me why or if it will be delivered. Once the money goes to Walgreens and handoff is made to FedEx apparently Walgreens doesn't give a fig on follow through nor customer interaction. Not their problem apparently. If a product cannot be delivered in a timely manner it would be helpful and good business practice to inform the customer.