WalgreensReviews of walgreens.com

Their system will repeatedly drop medications from the file without any communication at all and this js completely unacceptable.

If you’re a new pharmacy technician with no experience do not go for an interview at the Westbrook, Connecticut Walgreens. I’ve never met a bigger jerk for a store manager in my life he went out of his way to put me down and to mansplain me he lied to me that the position I applied for wasn’t a Pharmacy Technician position even though it clearly lists those duties on the job posting and wants you to be PTCB certified which I am. Biggest mistake I made going there for a interview don’t make the same mistake.

My Walgreens is a Fedex dropoff point. I had dropped off a package that was a return of equipment to Direct TV. I dropped it off on the first and on the 8th it hadn't moved. If my package wasn't delivered on time it would cost me $240. I went to the store and asked about it and they had no answer. I could see my package sitting on the shelf and pointed that out to the incompitent employee and she asked when it was supposed to be shipped. My reply was on the day I dropped it off and told her to get my package and give it to me so I could take it to a more responsible shipper drop off. Now I understand why Walgreens has mostly negative reviews.

On July 2, 2026, I requested that my new pharmacy transfer all my prescriptions from my Walgreens pharmacy account(70634). Walgreens Pharmacy makes claims that much of your business with them can be done online. This isn't true. The new pharmacy contacted me on July 7, saying they've tried several times to contact my local Walgreens Pharmacy but, no one answers the phone. I myself then tried their Chat, which said to call their online help at 1-877-250-5823. Their live agent at that number said he'd transfer me to their e-pharmacy. He did. Then, after a few minutes of explaining what I was trying to do and what had happened, she transferred me to my local pharmacy. All in circles and nothing accomplished. All parties, including myself, were polite to each other. But, none of their customer service agents were knowledgeable or helpful. Unfortunately, Walgreens Customer Service is non-existent. I'm not being mean, I'm simply being factually correct. The first time I realized that Walgreens had some problems was the disconnect between their online customer service and their local pharmacy. Any issues you may have with Walgreens has to always be done by calling your local Walgreens, which is always understaffed and don't, or can't, answer their phone. Their local employees agree that calling national numbers or using online email contacts are useless. This defeats the whole purpose of making claims everything can be done online. I eventually had to contact my prescriber to get the transfer done. The bottom line is that Walgreens Pharmacy has a website but doesn't embrace technology by using it and it has no such thing as customer service. When a company ignores it's customers and doesn't provide a good customer service experience, that's usually the beginning of the end. Think Montgomery Wards, K-Mart, J.C. Penney and many more.

The Walgreens in Wakefield, Mass has the rudest pharmacy staff ever!!!!!

Not even a one star. Pharmacy is rude, unprofessional, and uneducated. I wouldn’t use them if they were the last place in town. I’ve been told they had my scripts ready. I wait 4 days until going up there, the app kept telling me they were del. I called yesterday and they said all three were ready. Bull crap! None of the scripts were available. Asshat pharmacist was completely rude. CVS here I come.

3124 Line Ave, 71104 employee Grace doesn’t exhibit customer service skills (lacks critical thinking, listening skills and empathy). She does not need to work face to face with customers. She would be better used in stocking.

Walgreens sucks always low inventory pharmacy completely closed for lunchtime obviously a management issue. Don’t know how to rotate employees to pharmacy open. Will never go back again