WalgreensReviews of walgreens.com

First of all, may I say how much I dislike Walgreens. Their customer service is nonexistent. The wait times are just ridiculous and if you need to talk to a human on the phone, you may as well forget it. I called today to see if the Shingles vaccine was still on back order. A recording advised there were 3 calls ahead of me so I opted for a call back. I did finally get a call back. After a short time on hold, a representative asked me for my name and date of birth. She then said, let me transfer you to someone who can help you. I was transferred back into the loop on hold with three calls ahead of me. After another long wait I finally just hung up. This is not the first time this has happened. This is very typical of Walgreens. I will be taking my business elsewhere.

Walgreens pharmacist Ahmed Elsayed, license number PS65225, at 2d Avenue in Boca Raton refused to give me his name and license number when I asked, in violation of State law mandating he provide that information upon request. Instead, he proceeded to violate more state law by retaliating against me as a patient and customer by refusing to fill my Rx, yelled at me in front of customers by lying that I violated everyone's HIPAA privacy (only a medical professional can violate HIPAA, not a patient) to encourage a customer to harass me as if I violated her HIPAA rights. When the police arrived, he lied about the event and demanded charges against me to conceal his illegal conduct. I think he's unstable, dangerous to the pubic and should not be licensed when a pharmacy license involves integrity and honesty. Walgreens' Ahmed has no integrity or respect for his professional duties or to the public. Walgreens is as disgusting as it is now two days and no apology or correction of this knowing Ahmed Elsayed's misconduct. I am filing a lawsuit so this does not happen to anyone else, to protect my rights and put Walgreens and their unprofessional staff on notice they will not get away with this.

the service quality has plummeted in recent years. They don't get scripts filled in a timely fashion and even send a text that it is ready but when you get there they tell you it will be in an hour. The walgreens in Cleveland, Tx is absolutely the worst.

Inept at customer service..my credit card has been on file for years and suddenly it doesn’t work. Well… delete and reenter the information. It doesn’t work. I have money on it as it is my ssi. I guess all Walgreens employees are not able to get things done right. Fitchburg Wi. Fish hatchery And McKee road..

Pharmacy was supposed to deliver my meds. I called for update guy was very rude hung up on me. I called customer service and they said they would notify upper management. That's nice but doesn't help me. I never had this problem before but it's malpractice. Nasty pharmacist!

Customer service on the website phone number is wrong. As well as the email address Walgreens provides for complaints. If this is how Walgreens manages its customer service that explains the pathetic creatures that work for this company. Shame on you.

This is for the pharmacy only, so my Dr sent the rx in yesterday and thier system/app is always messed up and you have to call to verify if your order is done yet or not. Until today the past month trying to get through on the ohine is 1-2hr wait. Which is another issue in itself. So my rx sent yesterday was pending got busy and didn't stop by. Today I call and they flat out told me the other patients meds are more important than mine and that's why they were not filled yesterday! Like are you seriously telling me I'm less important then others? What kind of customer service is that. Amongst many issues I've had with the pharmacy I'd highly recommend going else where for your meds. Especially the 13 south black horse pike Williamstown nj 08094 store! Horrible Horrible service and care there. Now I have to switch all my meds to another pharmacy. This store should be closed down and the employee re trained on how to interact with customers before being sent to another store or at lest re trained and possibly kept. Go find a different pharmacy DO NOT USE WALGREENS!

My prescriptions are all generic and used to be little or no cost to me, except the insurance premiums -- that increase every year-- I pay for prescriptions. This year Walgreens went to an automated system to save THEM money and charge me more. Each of my prescriptions filled by this new system costs me $3 more than before. I will change my insurance next year and go elsewhere. They put all pills in huge jars, which are environmentally unfriendly. Some of my prescriptions don't even cover the bottom of the large jar. I am done, Walgreens. This is the last year I add to your highly profitable bottom line. I think every company should made profits, but you have gone into overdrive. Oh, and fix your stupid system so I don't keep getting refund checks for under a $1. No other drug store has ever overcharged me and then refunded in $.28 checks.