WalgreensReviews of walgreens.com

They never pick up their phones. If they’re mad at you, they seem to roll you through the same Robo voice, giving you the same stupid messages about the times they are open, etc. I am just trying to connect with you to get my medication. Their apps do not inform you enough. I’ve been told one thing and go in and it’s not ready. The lack of communication is the worst part of it. I don’t care about digital or apps. I want a human voice who talks who responds listens and is acts. I want my meds regularly. In the last time they filled my blood pressure meds they cut me 20 days short and I had to call in and tell them. I didn’t get to just do it in one call. I had to call back several times and I am a patient who needs help. I need help now. Give me the medication that the doctor prescribed for me now. Stop telling me that you are on meal break.

Walgreens on WarMemorial and prospect in Peoria, IL. 2 hours on the phone checking on prescription then another 1 waiting in the drive through. Once in the line I was unable to get out of drive thru. I’m switching to another pharmacy. Hire more staff or close some of your pharmacies.

Been going to the Walgreens in Jacksonville North Carolina on 258 and yopp road for 7 years. I was on ozympic 0.5 mg and then my doctor called in a new prescription for 1 mg Walgreens filled it I used it for that month then it was time for the second pin to be refilled my husband went and picked it up brought it home next day opened up the package and it was 0.5. I called them they said oh we see you have two prescriptions on files I said yes but I'm not on 0.5 I have been on 0.1. I went back the next day to pick up the new prescription the one I should have got the first time only to have to pay him another $49.99 which at that point I lost my cookies. I called everybody and anybody in Walgreens and every one of them women and the manager in that store gave me the runaround were rude we're nasty. Even the higher up woman who oversees all the Walgreens for Jacksonville basically told me to take my business somewhere else well guess what America I did just that but with that being said I had to pay$ 49.99 For the prescription that they filled wrong. Then when they filled the right one they still made me pay another $49.99 for their mistake. So I am telling all Walgreens customers whether you're inside or outside do not leave that pharmacy without opening up your medication bags and checking the prescriptions. I didn't make the mistake they did. And with that being said I will never ever spend a penny in Walgreens anywhere in the United States of America ever again.

Antibiotic Prescription sent from Prompt care to Walgreens in East Peoria il. Walgreens not filling prescription until following day. Had called store regarding receiving med and told could pick it up before closing time. When arrived right before closing told would not be ready until next day. Total chaos.

Dear @Walgreens, You say you care about your employees. What I’ve personally witnessed tells a different story. I’ve witnessed employees assaulted by customers. I’ve witnessed employees assaulted by coworkers who remained employed afterward. I’ve witnessed stores left with a single employee to run the floor, even though robberies and emergencies happen. You claim theft is hurting your business, yet I’ve watched used makeup accepted for return. I’ve watched open food refunded. I’ve watched broken jewelry refunded after a customer admitted she wore it until it broke. At the same time, food that is still safe to eat is pulled from shelves and thrown into the dumpster instead of being donated to people who need it. Then there are the hours. Hiring someone as “full-time” means nothing if they’re scheduled 12 hours a week. People can’t pay rent, buy groceries, afford medications, or support their families on promises. Many Walgreens employees work two or three jobs just to survive. Your employees deserve safe workplaces. They deserve adequate staffing. They deserve consistent hours. They deserve policies that value people over waste. Stop talking about caring for your employees and start proving it. #Walgreens #RetailWorkers #WorkplaceSafety #Retail #WorkersRights

This is the second time in years that I'v attempted to use the Walgreens virtual visit. Once again, they have no probs taking your money only to tell you that they can't help after all. I had a question i didn't want answered by my primamry doc yet they kept insisiting i talk to him instead about a very common problem that should have been an easy presription fix. Instead, minutes after paying, they say they can't help and that i need to go elsewhere. Just another cash money grab where you get no answers from people qualified to help, but unwilling to do so

Walgreens pharmacy drive-thru needs to do better. Lady at the window yesterday had an attitude. She kept cutting me off when I was asking about my prescriptions and I finally had to drive off before I got an attitude back. She even told me when I asked when a prescription would be in that she didn’t keep up with that. This was at the Lumberton, NC location after 5pm.

I placed a pick up order online and sent my 70-year-old mother up there to pick it up because I am without a vehicle at the moment. She went through the drive-through and was told by a pharmacist that there was no order for my name in the back and that I, myself, would need to call to the front desk and have them at the front desk bring it to my mother out front of the store. I spoke with a very nice store manager who stated that that was wrong and that the pharmacist should’ve called to the front and had the front clerk bring my order to the back. I sent my mother through the drive-through to avoid her having to get out of her vehicle, yet instead she was still made to get out of her vehicle. I one hundred percent know it’s because she’s African-American. Yes I’m going to pull the race card because the pharmacist are trained and they know exactly how the pick up orders work and this was a very small order with only three small items; two travel size items and Noxzema pads. I had to explain to my mother that racism happened and can happen even when people are being nice to you, because she know her job so I went ahead and also filed a complaint with corporate as well. I’ve had a racial encounter a long time ago when this location was called Eckerds and I was given a full apology by corporate via letter And then when it turned to Walgreens I still saw the same old white lady that worked at Eckert. So I know racism is definitely in the store. Especially when you have some of the same people.and just to see my mother go through this was disgusting and that’s to say the least and that’s me keeping it professional. That pharmacist knows her job she knows her job if she does not know her job then she should not be back there even for something as simple as this. one day maybe one of her mistakes may cost someone their life. My mother 70 years old, she had no business getting out of a vehicle in 92° weather . Racism is a bliss no matter what the excuse is.