wafdbank.comReviews of wafdbank.com

I have been banking with WaFdbank at Goodyear Az branch for over twenty years with a large deposit, they have always been helpful but now I couldn’t even get a document notarized from the current manager Charles Reese, I recognize that is not related to account activities but is a service they provide, I have no problem with the previous manager Brian Larsen he has always been helpful and friendly, call to customer care is no help, they told me is a branch issue and hung up on me, needless to say I wouldn’t be banking there much longer, very disappointed that I have to move my funds after all these years, I did got my documents notarized at a different bank where I have a account.

Come on guys, APP has a problem.

WAFD has a new "spending tool" to be used in place of Quicken that I have used for years. WAFD no longer allows downloads for Quicken. I have tried to use their spending tool, however over the last 2 months there are several missing charges, despite having the correct balance amount. Apparently, WAFD has a subcontractor who developed the "spending tool" with WAFD having very little knowledge how to manage this tool. WAFD has been minimally responsive in trying to understand and correct the errors. Minimal communication with weeks between my emails.