VyStar Credit UnionReviews of vystarcu.org

In a span of less than 2 months, my personal checking account and credit card information was hacked. Twice. It was a real pain to close and replace the information. Ever since the conversion fail last year and how no one had access to their information plus how scammers are spoofing their fraud department to get information. I'm sure there are a lot more of us out there. It was too stressful to keep going through this. I closed my account and went elsewhere.

More than once I have had to get a new debit card because my account was hacked. In fact in the last 6 weeks I've gotten 4 new cards. Come on! That's a little ridiculous. Yes, they were prompt about returning my money, but it should have never happened in the first place.

Tons of downs and not enough ups, systems are constantly going down online still or things are completely not loading properly and causing accounts to be affected in a negative way with the company not taking full responsibility for their actions. Recently my accounts that normally get auto debited have not been getting auto debited and overlapping each other resulting in numerous fees they charge when using their courtesy service when challenging them on a removal asked to provide proof and/or screenshots to show things auto debited on the specific date we discussed which I easily can and could do. Just their smug way of trying to blame the client or retaliate against them for noticing flaws that they refuse to remove. I will be closing my account , I had already attempted to but they wanted to hold a loan as leverage when they could easily close the account and send it to collections I won’t be forced to keep a bank account that’s misleading that’s for sure .