VuoriReviews of vuoriclothing.com

Mind over matter marketing. Nice workout clothes...but pricing not in line at all. This is a place for people that have tons of money and have Little interest in looking at value. Additionally I am not their demographic... Loud music, that might not be for everyone, greets a customer. While the staff spends time entertaining themselves. Is this a good place to spend money?

Shipping was good … all in all but the fabric is not great i had one flight and a big hole after first wash !!! Would not recommend

If they want to be seen as a premium athleisure brand, they need to sort out their returns and refunds. My wife bought some items and whilst nice, she had to send some of the products back by Vuori's shipping labels. We were expecting a refund within about 10 days but it took almost a month. Baffled why it took over 3 weeks to reach them and then took them a few more days to refund the money. This is not a premium experience

Received 20% off my first order as the hook which is standard tactics. I did like their clothing as it fits me very well. Was going to place a second larger order and contacted CS to see about a repeat customer discount. Answer was...nah. This is the idiotic thinking of most companies. Grow a brain and reward your repeat customers with discounts and incentives instead of gouging them and ending the relationship. There are other companies that sell a VERY similar product that understand how to keep their clients. Buh Bye Vuori.

Not too honest concerning 20% off for first time customer. I DID NOT get any discount after singing up and bought a short.

Given Ponto Performance 1/2 zip hoodie for my birthday an within two weeks, there was piling/bobbling of the material. Complained with photos to customer service via their website but have not had a response weeks later. Don't bother buying this overpriced tat as it can't withstand normal wear and tear.

P.S. sent this review several days ago to Vuori customer service to give them the opportunity to respond but they did not. So here is my review: I was excited to try a pair of the Halo Essential Wide Leg pant. I consulted their size chart and purchased the MEDIUM per their chart. I DID NOT select the Expedited Shipping that cost an extra 15.00 but at checkout THE OPTION WAS SELECTED AUTOMATICALLY for me, so a pair of very lightweight sweatpants arrived within 3 days and cost me $147.00 CDN. I reached out to VUORI's (automated) customer service at the time of purchase --no opportunity to speak with a person about the additional and unselected shipping charge-- and was assured by the BOT that someone would reach out and the money would be refunded. I completed the sale, but no-one ever reached out. So, the package arrived quickly. I opened it and was alarmed by the overpowering chemical smell emanating from the pants, but I tried the pants on any way. The fabric is very soft but quite thin and unfortunately the pants were too big. I returned the pants promptly. The return was painless, the refund came quickly, but the 15.00 additional charge that I did not select in the first place was never refunded and again nobody ever reached out to me. So here we go: 2 STARS for quick (partial) refund 0 STARS for the chemical stench of the product 0 STARS for the lack of customer service

I overpriced & weirdly itchy!