VuoriReviews of vuoriclothing.com

This company is not recommended at all. They never sent my order. After asking them to provide any proof of delivery they provided a fake tracking id! Total waste of time and money :(

I will not buy anything from Vuori again. First items I ordered online were workout tops with bra inserts. Both came with inserts that were folded and so lumpy I would not use them as it looked very strange like my breasts had lumps all over. They do not provide any live customer service reps who will take your call so you have to fill out and email and send in photos of the problem. The photo formats were so small it took me forty minutes to find a way to submit them. Then you have to wait a couple days for a reply. They claimed they mailed out new ones that would arrive in 10-15 BUSINESS days!!! Outrageous! Then after waiting 25 days I still had not gotten any. Had to submit another email and then wait two days for a response. Then I was told the rep would send the info to their team and get back to me!! Absolute waste of time and money. A. company with this price point will not last with this kind of awful customer service. Worst part is they cover their horrible customer service emails with things like, "wishing you harmony', "with kindness" while not doing anything to respect their customers time or money or frustration quotient.

Vuori doesn't have any customer support! That's what they said: At this moment, we are also not able to process any refunds for this particular order, I would suggest contacting your bank or PayPal to seek further assistance.

I suggest you not do business at this place. I purchased about $500 of men’s clothes, and I returned them all after trying them on. All the tags were still on the clothes, and I just tried them on for size. It’s been nearly 3 months, and I’m still trying to get a credit on my AMEX card. I’ve dealt with Cyndy—Customer Service Manager. AMEX says there’s no reason why they can’t process the return because the dispute has been closed and the original charge is my responsibility. Vuori says they received the clothes back, but because of my credit card the credit cannot be processed. I tell you all this so that hopefully you’ll not have to go through what Vuori has put me through. I will never do business with this business again.

HORRIBLE customer service. After only a month of wearing a pair of $130 pants - the seam on the zipper began to fall a part but Vuori will not take ownership of this and send us a replacement pair. They are making me, the customer, spend my time and effort to ship them back AND pay for the shipping - for a defective pair or pants that they created. So just know - if your Vuori clothes start to fall apart - Vuori will not be helpful. For the price we pay - it is horrible customer service

don't order from this company. still have not received my item that was promised December 24. absolutely no customer service other than polite emails telling me a happiness agent will be contacting me. really, don't trust this company at all.

Placed an order on September 2nd, today is November 17th. Nothing!!🤬 I've sent atleast 3 or 4 emails, all they respond with is tracking info that I already have! I tried to order something for my son that's in the Navy 🤬 this company is CRAP! A RIP OFF! Why does it ship from China? Bull Crap! Stay away from this company!!

Betrug! Bestellt und bezahlt habe ich 2 Jogginghosen, gekommen ist nach 8 Wochen eine billige China Sonnenbrille. Käufer will erst seine Schrottware zurück geschickt bekommen (30 Euro nach China) und zahlt Geld nicht zurück! Aus keinen Fall hier etwas kaufen !!!